Tyler Mcculley
Sales
Yorba Linda,CA
Summary
Sales professional with strong expertise in driving revenue and building client relationships. Innovative professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Car Audio Installer
Shift Audio
03.2023 - Current
- Conducted thorough pre-installation assessments to identify client needs, recommending suitable equipment options accordingly.
- Enhanced customer satisfaction by installing high-quality car audio systems tailored to individual preferences.
- Minimized returns and warranty claims through meticulous attention to detail during all stages of the installation process.
- Assisted clients in understanding their new audio systems'' features and functions post-installation, ensuring comfortable operation moving forward.
- Resolved technical issues promptly, providing exceptional after-sales support and fostering lasting client relationships.
- Kept accurate records of completed projects, facilitating effective inventory management and prompt reordering when necessary.
- Continuously updated product knowledge through industry research and training seminars, staying current on the latest trends in car audio technology.
- Installed new wiring and connections to complete connections and bypass cable faults.
- Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
- Accessed needed areas by carefully removing door or dash panels, seats and carpeting.
- Built special wood, fiberglass and carpet enclosures to hold equipment and minimize shifting.
Telemarketing Sales Representative
EnergyCore
01.2025 - 06.2025
- Contributed to the development of new sales scripts by incorporating successful tactics gained from experience and industry trends.
- Answered calls, took messages, and transferred calls to correct individuals.
- Maintained a high level of accuracy when inputting customer data into company CRM systems, ensuring proper tracking of leads and sales conversions.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Overcame objections from potential clients through effective negotiation skills, resulting in successful closure of deals.
- Implemented upselling techniques to increase revenue and move product.
Lead Carpenter
California Dept Of Corrections
07.2013 - 03.2023
- Completed installations of building structures, trim, flooring, and cabinetry.
- Conducted thorough final inspections of completed projects to assure adherence to specifications and industry standards.
- Enhanced team productivity by implementing efficient project management strategies and prioritizing tasks.
- Earned a reputation for exceptional craftsmanship by consistently exceeding client expectations in both design and functionality aspects of projects.
- Mentored junior carpenters, providing guidance on best practices and improving their skill sets.
- Collaborated with architects and designers to ensure accurate execution of blueprints and specifications.
- Followed established job site safety regulations and maintained safe and clean work area.
- Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Installed insulation, trim and other finishing touches.
- Cut and shaped materials to meet outlined measurements.
- Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
Construction Foreman
California Dept Of Corrections
05.2004 - 07.2013
- Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
- Inspected work for compliance with applicable regulations and job specifications.
- Ensured timely completion of projects by developing and maintaining schedules for work progress.
- Evaluated team member strengths and assigned tasks based upon expertise and background.
- Checked equipment to determine if maintenance was required.
- Reviewed project details to specify correct materials and equipment for job sites.
- Inspected completed work to verify quality standards and compliance with criteria.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Operated power equipment to move materials and promote job efficiency.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
Education
GED -
GED
Norco, CA02.2003
Skills
- Audio speaker installation
- Audio equipment management
- Skilled diagnostic analysis
- Custom fabrication
- Power tools operation
- Finish carpentry
- Woodworking expertise
- Construction
- Professional communication
- Customer relationship management
- Product and service sales
- Lead generation
Certification
- Topics- Cold calling techniques, CRM Software, Active Listening, Objective Handling, Lead Generation
Customer Service Skills Workshop
Focus: Professional Phone Etiquette, Conflict Resolution, Upselling Strategies
Timeline
Telemarketing Sales Representative
EnergyCore
01.2025 - 06.2025
Car Audio Installer
Shift Audio
03.2023 - Current
Lead Carpenter
California Dept Of Corrections
07.2013 - 03.2023
Construction Foreman
California Dept Of Corrections
05.2004 - 07.2013
GED -
GED
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