TYLER MC GINNIS
Trumann,AR
Summary
Dynamic professional with a proven track record at WENFIELDS, excelling in customer service and problem-solving. Successfully enhanced store efficiency and customer engagement through strategic merchandising and staff training. Adept at analyzing sales data to drive inventory decisions, fostering a loyal customer base and ensuring optimal satisfaction.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager
WENFIELDS
07.2021 - Current
- Led daily operations to ensure store efficiency and optimal customer service.
- Mentored and trained staff on best practices and company policies.
- Developed and implemented strategies to enhance merchandising and product placement.
- Analyzed sales data to identify trends and adjust inventory accordingly.
- Coordinated promotional events to increase customer engagement and drive sales.
- Maintained store standards for cleanliness, organization, and compliance with safety regulations.
- Collaborated with upper management on budgeting and staffing decisions to maximize profitability.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Dental Assistant
Damon Wright, DDS
02.2018 - 07.2021
- Assisted in patient preparation by ensuring comfort and providing necessary information about procedures.
- Maintained dental instruments and equipment, ensuring cleanliness and adherence to safety protocols.
- Executed chairside assistance during various dental procedures, enhancing workflow efficiency.
- Managed patient records by accurately documenting treatments and maintaining confidentiality standards.
- Educated patients on oral hygiene practices, contributing to improved patient compliance and outcomes.
- Coordinated appointment schedules, optimizing office workflow and minimizing patient wait times.
- Collaborated with dental team members to streamline communication and improve service delivery.
- Conducted inventory management of dental supplies, ensuring availability for uninterrupted operations.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Dental Assistant
Ben Burris, DDS
01.2011 - 07.2021
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Education
High School Diploma -
Trumann
Trumann, ARSkills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
Timeline
Assistant Store Manager
WENFIELDS
07.2021 - Current
Dental Assistant
Damon Wright, DDS
02.2018 - 07.2021
Dental Assistant
Ben Burris, DDS
01.2011 - 07.2021
High School Diploma -
Trumann