Tyler McIntyre

• Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.

• Identified and pursued business development opportunities to grow organization and increase revenue.

• Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.

• Refined organizational structure to consolidate, streamline, and delineate necessary functions.

• Aligned organizational objectives with company mission to increase business growth and integrate work strategies.

• Managed crisis response to minimize potential negative impacts on company. Implemented strategic hiring initiatives to support company growth, resulting in a 133% increase in staff during a period of rapid expansion.

• Navigated challenging market conditions to secure a 73% boost in sales through introduction of strategic initiatives and responsive adaptation to market dynamics.

• Established key partnerships and alliances to facilitate market penetration and enhance brand's visibility.

• Successfully led expansion into new markets, resulting in 40% increase in market presence within a four month timeframe.

• Successfully led a team of service advisors and technicians, achieving a 45% increase in overall departmental efficiency.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Successfully achieved a top 15% performance ranking within Honda Motor Company, demonstrating consistent excellence in sales and CSI