Dynamic Health Information Systems Manager with a proven track record at Kitsap Mental Health Services, excelling in compliance management and data visualization. Spearheaded initiatives that enhanced operational efficiency and achieved zero HIPAA breaches. Adept at interdepartmental collaboration and system performance monitoring, driving impactful improvements in healthcare delivery.
Overview
10
10
years of professional experience
Work History
Health Information Systems Manager
Kitsap Mental Health Services
Bremerton
04.2025 - Current
Integrated Information Systems and Clinical Records teams to establish Health Information Systems infrastructure.
Oversaw and mentored Clinical Records technicians and Systems Analysts.
Developed processes for monitoring system performance metrics such as uptime, latency and throughput.
Evaluated existing applications for compatibility with new hardware and software installations.
Monitored system performance, identified areas for improvement and implemented solutions to optimize efficiency.
Assigned and reviewed work of IT project managers, systems analysts and developers.
Analyzed workflows and established priorities for daily operations.
Systems Analyst
Kitsap Mental Health Services
Bremerton
09.2022 - 04.2025
Infrastructure and data visualization development and managed electronic health records, ensuring transparency and compliance.
Interdepartmental collaboration to support system structure and access.
Spearheaded development of agency dashboard, enhancing data visibility and decision-making processes through real-time visualization techniques.
Partnered with executive leadership to optimize EHR forms and services, driving significant improvements in operational efficiency.
Implemented robust security protocols and conducted regular audits, ensuring data integrity and maintaining compliance with state and federal regulations.
Managed user access controls for over 500 staff members, ensuring precise permissions and maintaining robust security protocols.
Designed and implemented user-friendly patient portal, substantially increasing client engagement and improving overall healthcare experience.
Compliance Manager/Officer
The Korean Women’s Association
Lakewood
02.2022 - 09.2022
Led compliance initiatives, creating effective policies and conducting internal audits to ensure regulatory alignment.
Developed training programs and corrective measures to maintain agency standards.
Translated regulatory requirements into policies, increasing compliance by 30% through clear and actionable guidelines and reviewed policies, maintaining 100% state alignment.
Led audits and developed training programs, reducing non-compliance risks by 25% and improving standards through comprehensive sessions.
Implemented corrective measures and established a Compliance Program and Committee, ensuring regulatory compliance by and enhancing organizational integrity.
Investigated non-compliance, collaborating with HR on actions to ensure accountability.
Compliance Auditor
Kitsap Mental Health Services
Bremerton
08.2015 - 01.2022
Managed compliance programs and refined policies to meet regulatory standards.
Conducted audits and prepared risk assessments, reporting findings to senior leadership.
Updated compliance and HIPAA policies, achieving zero breaches through stringent updates.
Optimized incident reporting processes, significantly reducing resolution time and enhancing overall risk mitigation strategies.
Collaborated with cross-functional teams to ensure seamless managed care transition.
Conducted audits, identifying gaps and implementing improvements for data protection.
Assumed role of Acting Quality Director, providing leadership to the quality/compliance team and steering crucial meetings.
Education
Master of Science - Health Administration
University of Washington
Seattle
06-2024
Skills
Health information systems
Electronic health records
Data visualization
Compliance management
System performance monitoring
Interdepartmental collaboration
Risk assessment
Effective communication
Regulatory analysis
Compliance audits
Affiliations
City of Port Orchard Planning Commission - Commission Chair
Kitsap County Community Advisory Board for the Mental Health, Chemical Dependency, and Therapeutic Courts - Commissioner-at-large representing South Kitsap region.