Tyler Meng
Long Beach,CA
Summary
Sharp Candidate with strong math and cash-handling skills. Focused individual eagerly serves customers in a fast-paced environment. Offers great customer service and engagement to patrons.
Overview
5
5
years of professional experience
Work History
Theatre Usher
Cinemark
04.2023 - 08.2023
- Greeted customers with smile and provided friendly, knowledgeable service.
- Assisted patrons with seating by giving directions and lighting paths.
- Directed ticket holders to seats and facility locations.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Maintained clean and organized venue to create pleasant experience for guests.
- Monitored entrance and exit of venue to guarantee safety of guests.
Concessions Worker
Cinemark
04.2023 - 08.2023
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Consistently provided friendly service to promote better customer engagement.
Clothing Vendor
Khmer Klothing
06.2019 - 07.2019
- Answered questions and assisted customers with item selection and location.
- Communicated with store employees to maintain conditions and appearance of retail area.
- Loaded and unloaded boxes and pallets of merchandise weighing as much as 20-25 pounds.
- Built and maintained strong relationships with wholesalers.
Volunteer
Los Alamitos High School
10.2018 - 10.2018
- Assisted with special events or programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Maintained clean, neat and operational facilities to serve program needs.
Education
High School Diploma -
Los Alamitos High School
Los Alamitos, CA06.2022
Skills
- Maintaining Clean Work Areas
- Customer Care
- Team Collaboration
- Volunteer Recruitment
- Patron Satisification
- Payment Processing
- Customer Engagement
- Cash Register Operations
Timeline
Theatre Usher
Cinemark
04.2023 - 08.2023
Concessions Worker
Cinemark
04.2023 - 08.2023
Clothing Vendor
Khmer Klothing
06.2019 - 07.2019
Volunteer
Los Alamitos High School
10.2018 - 10.2018
High School Diploma -
Los Alamitos High School
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