Customer service professional that strives to meet customer needs, drive satisfaction, relationship-building and time management skills in fast-paced work environments.
Overview
4
4
years of professional experience
Work History
Server
Harold's Chicken & Ice Bar
Atlanta, GA
02.2022 - 03.2023
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Handled money transactions accurately while following company procedures for handling cash payments.
Followed health safety guidelines when preparing and serving food products.
Stayed informed about daily specials, new menu items, promotions.
Provided exceptional service to high volume of daily customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Greeted customers, answered questions and recommended specials to increase profits.
Server
Cozumel Mexican Restaurant
College Park, GA
02.2019 - 02.2022
Greeted guests and provided menus.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Accurately recorded orders on cash register and point-of-sale system.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Handled money transactions accurately while following company procedures for handling cash payments.
Followed health safety guidelines when preparing and serving food products.
Stayed informed about daily specials, new menu items, promotions.
Greeted customers, answered questions and recommended specials to increase profits.
Education
High School Diploma -
Duluth High School
Duluth, GA
05-2015
Some College (No Degree) - Business Administration
Arkansas Baptist College
Little Rock, AR
Skills
Effective Communication
Critical Thinker
Problem solver
Table Setting
Sales Techniques
Positive and Professional
High-Volume Dining
Exceptional Customer Service
Item Promotion
Suggestive Selling
Cash Handling
Strong Work Ethic
Effective Customer Upselling
Relationship Management
Dining Customer Service
Menu Knowledge
Timeline
Server
Harold's Chicken & Ice Bar
02.2022 - 03.2023
Server
Cozumel Mexican Restaurant
02.2019 - 02.2022
High School Diploma -
Duluth High School
Some College (No Degree) - Business Administration
Arkansas Baptist College
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