Tyler Mixon

• Meticulously captured medical histories, symptoms, and treatment plans. Improved documentation efficiency, reducing transcription time and increasing physician productivity.
• Documented patient encounters, ensuring accurate medical records. Collaborated with healthcare team to streamline information flow and enhance patient care quality.
• Identify and correct discrepancies in medical documentation, reducing errors and improving data quality.
• Assist in the preparation of patient charts, contributing to better-informed patient decisions.
• Assisted physicians during examinations, facilitating seamless patient interactions. Coordinated with medical staff to ensure comprehensive and timely documentation.
• Consistently met documentation deadlines, supporting timely patient care decisions. Maintained high accuracy rates in medical record entries, minimizing errors and improving patient safety.
• Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
• Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
• Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
• Supported physicians with comprehensive chart documentation, assisting in the reduction of administrative burden.
• Collected required documents to prepare discharge and release summaries of patients.
• Aided in the continuation of care for patients by clearly documenting follow-up instructions and scheduling future appointments as needed.
• Communicated with other medical staff and personnel to obtain additional patient information.
• Received consistent positive feedback from supervisors for attention to detail, commitment to accuracy, and dedication to providing high-quality scribe support.
• Increased clinic efficiency, by preparing and managing patient documentation before and after visits.
• Reduced physician administrative burden, allowing for increased focus on patient care.
• Improved patient care by meticulously documenting clinical visits and procedures.
• Communicated with healthcare providers to clarify information and resolve issues.
• Utilized templates and macros to streamline transcription processes.
• Collaborated with team members to share knowledge and keep workflow moving smoothly.

Over 4 years my position and duties changed. I started out part-time, I handled incoming calls, patient appointment chart preparation- including all necessary medical records needed for appointments from referring physicians and primary care offices. Verified insurance eligibility and benefits. Appointment scheduling, incoming new patient referrals, check in patients, scan cards, obtain office paperwork and medication lists. I became the Practice Team Leader in July 2020- handled surgery scheduling for a physician, completed FMLA forms, for patients accurately, provided work notes, triage patients, answering medical questions for patients in person on via phone, referral coordinator and appointment scheduling, Obtained insurance authorizations for out-of-network policies, handled transcription/dictations for physician as an add on job duty.

• Arranged pre-operative and post-operative appointments for surgical patients.
• Expertly managed planning, scheduling, and coordination of outpatient procedures.
• Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
• Educated patients about surgeries and provided treatment plan documentation.
• Assisted with the coordination of post-operative care plans, facilitating smooth transitions for patients during recovery periods.
• Minimized patient wait times through effective management of daily surgery schedules.
• Answered phone calls and messages regarding scheduling appointments, and handling patient inquiries.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Reviewed and edited transcriptions for grammar, punctuation, and clarity before final submission.
• Implemented workflow enhancements that reduced turnaround time for document processing.
• Greeted visitors and initiated triage processes for clients to streamline patient flow.
• Managed office logistics by scheduling appointments, maintaining files and collecting payments.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
• Coordinated patient referrals to ensure timely access to specialized care.
• Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
• Scheduled appointments with specialists on behalf of clients.
• Developed comprehensive knowledge of insurance requirements, advocating for patients when necessary to secure approval for needed services.
• Kept healthcare providers informed of referral status updates, promoting optimal continuity of care throughout the referral process.
• Verified patient benefits and eligibility to ensure accurate coverage information.
• Managed high-volume verifications daily while maintaining exceptional attention to detail and meeting deadlines consistently.
• Assured timely verification of insurance benefits prior to patient procedures or appointments.
• Maintained strong knowledge of basic medical terminology to better understand services and procedures.
• Played key role in minimizing financial losses by identifying and correcting discrepancies in insurance information.
• Placed new supply orders, managed inventory and restocked clerical spaces.
• Received and routed laboratory results to correct clinical staff members.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Routed incoming mail and messages to relevant personnel without delay.
• Handled assignments independently with good judgement and critical thinking skills.

• Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
• Coordinated communication between medical staff and patients, streamlining information flow.
• Maintained accurate patient records and documentation using electronic health record systems.
• Monitored inventory of office supplies, ensuring availability for daily operations without disruption.
• Maintained strategies to reduce wait times, contributing to improved overall patient satisfaction scores.
• Facilitated smooth communication between departments by accurately relaying messages and information.
• Maintained strict confidentiality of sensitive information, upholding privacy standards.
• Resolved customer problems and complaints.
• Organized, maintained and updated information in computer databases.
• Scheduled, coordinated and confirmed appointments.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Maintained strong working relationships with team members, fostering a positive work environment.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Routed incoming mail and messages to relevant personnel without delay.