Tyler Moncrief
Largo,MD
Summary
Result-driven management professional with strong background in overseeing location operations and driving efficiency. Expertise in logistics, team leadership, and strategic planning ensures optimal performance and resource utilization. Known for fostering collaborative environments and adapting to changing needs, consistently delivering high-impact results. Skilled in conflict resolution, inventory management, and customer relations, consistently enhancing productivity and achieving organizational goals. I have a proven track record managing various locations with focus on efficiency and productivity. Successfully implemented operational improvements and fostered strong relationships with stakeholders. Demonstrated leadership and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Location Manager
WLR Automotive Group
03.2023 - Current
- Resolved location-related issues swiftly through effective problem-solving skills, minimizing delays in production schedules.
- Cultivated focus on customer service and satisfaction with well-trained, empowered team.
- Assisted in risk assessments for each location, ensuring compliance with health and safety regulations at all times.
- Managed multiple projects simultaneously, effectively prioritizing tasks and maintaining strict adherence to deadlines.
- Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control.
- Built strong team through proactive recruitment and hiring strategies.
Store Manager
AutoZone
05.2016 - 03.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Supervisor
Sodexo Food Service
04.2015 - 03.2016
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
- Planned and directed high-volume food preparation in fast-paced environment.
Education
High School Diploma -
BASS MEMORIAL ACADEMY
Lumberton, MS05-2012
Skills
- Workload planning
- Customer service
- Team supervision
- Sales development
- Cultural awareness
Timeline
Location Manager
WLR Automotive Group
03.2023 - Current
Store Manager
AutoZone
05.2016 - 03.2023
Supervisor
Sodexo Food Service
04.2015 - 03.2016
High School Diploma -
BASS MEMORIAL ACADEMY
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