Tyler Moody
Camarillo,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Assistant Department Manager
Nordstrom
03.2023 - 07.2023
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
Sales Associate
Nordstrom
10.2021 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
Sales Associate
Vans
10.2016 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Courtesy Clerk
Vons
03.2016 - 09.2016
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Maintained clean and tidy checkout area to optimize service delivery.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
Bachelor of Arts - Playwriting And Screenwriting
California State University - Northridge
Long Beach, CA12.2020
Associate of Arts - Film Studies
Moorpark College
Moorpark, CA06.2018
High School Diploma -
Adolfo Camarillo High School
Camarillo, CA06.2015
Skills
- Write Reports
- Regulatory Submissions
- Revenue Generation
- Maintaining Clean Work Areas
- Build Customer Relationships
- Store Layouts
- Sales Expertise
- Department Oversight
- Cash Register Operations
- Staff Management
- Customer Checkout
- Excellent Team Leadership
- Customer Loyalty
- Constructive Feedback
Timeline
Assistant Department Manager
Nordstrom
03.2023 - 07.2023
Sales Associate
Nordstrom
10.2021 - 03.2023
Sales Associate
Vans
10.2016 - 09.2019
Courtesy Clerk
Vons
03.2016 - 09.2016
Bachelor of Arts - Playwriting And Screenwriting
California State University - Northridge
Associate of Arts - Film Studies
Moorpark College
High School Diploma -
Adolfo Camarillo High School
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