Extensive multi-disciplined Business Systems Specialist, with demonstrated project management experience. Interested in furthering career at Amtrak
Overview
16
16
years of professional experience
Work History
Production Control Supervisor
Amtrak
01.2024 - Current
Successfully managed the creation and implementation of the Production Control Team.
Developed and implemented new KPIs to align with business processes, which provided actionable insights and drove significant improvements in production control processes.
Managed and lead the team to drive the newly created metrics, resulting in increased efficiency and alignment with business goals.
Created a COE reporting team that supports mechanical production, ensuring consistent and accurate data reporting across all operations.
Applied the newly created metrics to the business, resulting in measurable improvements in production efficiency and decision-making processes.
Implementation and support for next generation enterprise asset management suite(EAM MLR).
Lead Production Planning and System Specialist, Tableau Admin
Amtrak
03.2020 - Current
Orchestrated the development and management of the Compliance dashboard leveraging Tableau
This suite of reports now the Standard for Amtrak Mechanical
Designed and implemented a 12-point metric system to track and analyze key performance indicators (KPIs) related to maintenance operations
Developed intuitive visualizations and interactive dashboards to provide real-time insights into WO grading, service and inspection paperless sign-off, HoS approval, and 5-day over pit
Streamlined reporting processes, significantly reducing manual efforts and improving data accuracy
Collaborated closely with cross-functional teams, including operations, maintenance, and safety, to ensure alignment and adherence to compliance standards
Presented findings and recommendations to senior management, driving data-driven decision-making and operational excellence
Conducted user training and provided ongoing support to stakeholders, empowering them to leverage Tableau for data analysis and reporting
Actively stayed updated with latest Tableau features and industry best practices, continuously enhancing functionality and usability of the compliance dashboard
Received accolades for user-friendly design and effectiveness of the compliance dashboard in facilitating compliance monitoring and decision-making processes
Ensured data integrity and security, implementing robust access controls and data governance practices
Senior Business Systems Specialist
Amtrak
12.2013 - 02.2020
Responsible for the implementation of system improvement, and business process changes related to:
Overhaul, remanufacture and preventative maintenance of Amtrak maintained rolling stock
Forecasting, planning, execution and tracking of all Maintenance of Equipment functions
Employee labor and material data required for financial system charges for all mechanical productivity including equipment maintenance and repairs and mechanical facility maintenance and repairs and preventive maintenance initiatives
Complete records of equipment in train service including the enroute mechanical failure tracking system
Relief General Foreman
Amtrak
01.2012 - 12.2013
Prepared and administered preventative maintenance work orders
Promoted shop safety by working in a safe manner
Supported technicians in equipment maintenance and repair
Maintained compliance with company standards to perform all maintenance activities
Followed standards and procedures to maintain safe work environment
Electrician
Amtrak
02.2009 - 12.2013
Used schematics, blueprints, block diagrams, wiring diagrams, color codes, and other technical data contained in appropriate technical publications to determine installation, troubleshooting, repair and replacement procedures
Performed scheduled preventive maintenance tasks, such as checking, cleaning and repairing equipment to detect and prevent problems
Isolated and diagnosed failures in replaceable assemblies and ancillary equipment
Education
High School Diploma -
Stanwood High School
Stanwood, WA
Certification - Advanced Electronics
Navy Electronics Technician 'A" School
Great Lakes, IL
Advanced Electronics -
Navy Advanced "C" School
San Diego, CA
Skills
Strong mechanical aptitude
Shop experience
Proven project manager
Proven supervisory experience
Extensive knowledge of FRA regulations
Excellent written and oral communication
SQL
MS Office Suite
Vlookup
Pivot
Python
Tableau
238 Qualified
Honorable Service USN - Veteran
Timeline
Production Control Supervisor
Amtrak
01.2024 - Current
Lead Production Planning and System Specialist, Tableau Admin