Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Moritz

Bettendorf,Iowa

Summary

Highly motivated Firefighter Candidate with a strong family connection to Health and Emergency Services. Knowledge of safely suppressing fires. Confident individual works effectively as part of cohesive team. Offering 4 years of experience as a Fire Cadet for the City of Bettendorf training to the level of Firefighter / EMT. Graduated from Kirkwood Community College Emergency Medical Technician program.

Overview

4
4
years of professional experience

Work History

Fire Cadet

Bettendorf Fire Dept
05.2019 - 05.2023
  • Developed techniques in structural firefighting, hazardous materials and emergency medical response and weapons of mass destruction (WMD).
  • Able to respond to various alarms and combat fire requiring the full performance of firefighting task of moderate to severe difficulty.
  • Operated hoses, pumps, ladders and other firefighting equipment.
  • Continue to train both cardiovascular and strength, to stay physical fit to handle challenging tasks.
  • Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities during training.
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.
  • Able to drive and operate fire department vehicles of significant complexity to include firefighting equipment (Fire Engines, Aerial Ladder), ALS Ambulance, Hazardous Materials Response unit, Support equipment, Rescue boats, and forklifts as required.
  • Assisted with regular cleaning and maintenance of firefighting equipment and apparatus.
  • Trained in multiple live fire evolutions. Focused on personal safety, safety of my fellow firefighters as we worked on fire suppression and victim removal.
  • Trained to protect life and property

Manager

Hyvee
06.2023 - 09.2023
  • Accomplished multiple tasks within established timeframes.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.

Bowling Associate

TBK Bank Sports Complex
12.2022 - 05.2023
  • Greeted guests and attended to related needs.
  • Responded to guest inquiries and service issues.
  • Collected and replenished product or service and monitored inventory to minimize loss.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.

Customer Service Representative

Hyvee
06.2021 - 12.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Responded proactively and positively to rapid change.

Education

Emergency Medical Technician - Basic

Kirkwood Community College
Cedar Rapids, IA
12.2023

High School Diploma -

Pleasant Valley High School
604 Belmont Rd Riverdale IA
05.2023

Skills

  • Time Management
  • Teamwork and Collaboration
  • Problem Solving
  • Customer Service
  • Equipment Maintenance
  • CPR Certification
  • Firefighting Tactics
  • Patient Assessment

Timeline

Manager

Hyvee
06.2023 - 09.2023

Bowling Associate

TBK Bank Sports Complex
12.2022 - 05.2023

Customer Service Representative

Hyvee
06.2021 - 12.2022

Fire Cadet

Bettendorf Fire Dept
05.2019 - 05.2023

Emergency Medical Technician - Basic

Kirkwood Community College

High School Diploma -

Pleasant Valley High School

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Tyler Moritz