Tyler Nelson
Bonita,CA
Summary
Veteran Restaurant Owner with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
22
22
years of professional experience
Work History
Restaurant Owner/Operator
Carino's Italian Restaurant
01.2015 - 06.2023
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Managed payroll, daily deposits, and cost controls.
- Recruited, hired, and trained talented staff to fill vacancies.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
- Motivated staff to perform at peak efficiency and quality.
- Purchased food and cultivated strong vendor relationships.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Restaurant General Manager
Carino's Italian Restaurant
01.2006 - 01.2015
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Delivered training to workers in food preparation and customer-facing roles to promote strong team performance.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations, and procedures.
Restaurant Server
Carino's Italian Restaurant
01.2004 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted new customers, discussed specials, and took drink orders.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Cashier
Carino's Italian Restaurant
05.2003 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
- Learned duties for various positions and provided backup at key times.
Pizza Cook
Carino's Italian Restaurant
10.2001 - Current
- Monitored and maintained clean working areas and cooking surfaces.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
Television Personality
San Diego Tonight
03.2016 - 08.2016
- Participated in editorial meetings to discuss story ideas and content.
- Wrote, edited and produced comedy bits and sketches on variety of topics.
- Interacted with audience members
- Collaborated with other actors to create entertaining and comical scenes.
- Memorized lines quickly and delivered convincingly in different acting settings.
Hotel Night Auditor
La Jolla Cove Suites
03.2005 - 09.2006
- Performed nightly updates to room charges
- Balanced hotel accounts and resolved discrepancies.
- Performed daily inventory for keys.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Generated and printed daily financial reports to track hotel performance.
- Looked over pending check-ins and payment processes to complete closing procedures.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
- Kept accounts in balance and ran daily reports to verify totals.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Education
High School Diploma -
Live Oak High School
Morgan Hill, CA06.1999
Skills
- Sales Oversight
- Monthly Inventory
- Equipment Preparation
- Station Preparation
- Safe Work Practices
- Staff Hiring
- Teamwork and Collaboration
- Customer Engagement
- Schedule Coordination
- Food Safety Manager Certificate
- Restaurant Operation
- Front of House Management
Timeline
Television Personality
San Diego Tonight
03.2016 - 08.2016
Restaurant Owner/Operator
Carino's Italian Restaurant
01.2015 - 06.2023
Restaurant General Manager
Carino's Italian Restaurant
01.2006 - 01.2015
Hotel Night Auditor
La Jolla Cove Suites
03.2005 - 09.2006
Restaurant Server
Carino's Italian Restaurant
01.2004 - Current
Cashier
Carino's Italian Restaurant
05.2003 - Current
Pizza Cook
Carino's Italian Restaurant
10.2001 - Current
High School Diploma -
Live Oak High School
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