Tyler Nelson

• Support Business Accounts in the Madison and surrounding territory, + Finished 2020/2021 with over 110% sales attainment, + Finished 2022 with 118% sales attainment, + 145% sales attainment for 2023, + 130% sales attainment for 2024.

• Elevated overall experiences using strategic consultation methods.
• Delivered presentations outlining services both online and onsite.
• Oversaw multifaceted sales processes for strategic accounts, driving revenue growth.
• Established successful processes for managing accounts, resulting in higher retention rates.
• Enhanced customer contentment through proactive need assessment and relationship management.
• Collaborated with sales team to consistently achieve targets.
• Performed in-depth market analysis to develop service strategies.
• Spearheaded interdepartmental cooperation for key account solutions, resolving unique challenges and enhancing customer contentment.

• Achieved Summit Award for one of the most successful stores in all of AT&T Manager at 3 stores that achieved Business awards for high business goals in all of Wisconsin.
• Achieved revenue targets across segments using excellent planning, resource management and team leadership abilities.
• Optimized sales strategies based on weekly, monthly and quarterly progress against annual objectives.
• Supervised, trained and motivated staff to achieve goals.
• Managed Day to Day operation to keep store functioning to meet sales quotas as well as keep locations operations compliant.
• Conducted store refresh every quarter to align with current business priorities.
• Used system called iPog to properly update store visual merchandising and displays to match company compliance.
• Trained employees on operational duties to prepare for leadership roles within the business.

• Achieved highest business achievement within 3 months in position + Top 10 in Milwaukee district in wireless and home service sales for the years.
• Used business and product knowledge to solve customer needs.
• Set productive work goals and established priorities in order to meet them.