Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyler Nichols

Titusville,FL

Summary

Experienced Customer Service Associate and Grocery Clerk with over 6 years of experience in retail. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

1
1
Certification
8
8
years of post-secondary education
7
7
years of professional experience

Work History

Food and Beverage Associate

Target
Titusville, FL
10.2020 - Current
  • Filled shelves to ensure product availability, assisted in the loading and unloading of delivery trucks with a pallet jack, keeping products up to date by using FIFO, answered customer concerns about location and availability of a product.
  • Assisted the front end during peak hours.
  • Fulfilled customers online orders, ensuring they are ready for pickup.

Cashier

Publix
Titusville, FL
09.2018 - 10.2020
  • Quickly and accurately scanned all customer items and was responsible for my cash drawer.
  • Was also responsible for attending to carts, doing go-backs, cleaning of registers nightly, and other front-end tasks.

Grocery Clerk

Publix
Titusville, FL
04.2018 - 09.2018
  • Filled shelves to ensure product availability, assisted in the loading and unloading of delivery trucks with a pallet jack, keeping products up to date by using FIFO, answered customer concerns about location and availability of a product.

Cash Office Associate

Winn Dixie
Titusville, FL
01.2017 - 01.2018
  • Managed pick-ups and drop-offs of money to cashiers, ran the service desk, which included handling refunds, lottery transactions, sending and receiving money transfer transactions, and ensured employees took their break on time.

Cashier

Winn Dixie
Titusville, FL
05.2015 - 01.2017
  • Quickly and accurately scanned all customer items and was responsible for my cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.

Bagger

Winn Dixie
01.2014 - 03.2015
  • Conducted price checks to verify prices of products without proper pricing signage.
  • Demonstrated excellent product and store setup knowledge.
  • Assisted customers by escorting and placing grocery bags in vehicles.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
  • Retrieved grocery carts and baskets from lot and various site locations.

Education

High School Diploma -

Astronaut High School
Titusville, FL
08.2012 - 05.2016

Associate of Arts - General Education

Eastern Florida State College
Titusville, FL
08.2016 - 05.2019

Bachelor of Science - Organizational Managment

Eastern Florida State College
Cocoa, FL
08.2019 - Current

Skills

Great problem-solving skillsundefined

Certification

Certified in Microsoft Word, Excel, PowerPoint, and Access

Timeline

Food and Beverage Associate

Target
10.2020 - Current

Bachelor of Science - Organizational Managment

Eastern Florida State College
08.2019 - Current

Cashier

Publix
09.2018 - 10.2020

Grocery Clerk

Publix
04.2018 - 09.2018

Cash Office Associate

Winn Dixie
01.2017 - 01.2018

Associate of Arts - General Education

Eastern Florida State College
08.2016 - 05.2019

Cashier

Winn Dixie
05.2015 - 01.2017

Bagger

Winn Dixie
01.2014 - 03.2015

High School Diploma -

Astronaut High School
08.2012 - 05.2016

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Tyler Nichols