US Air Force System Administrator Veteran with 7 years professional experience and 3 years in IT. Seeking to specialize into Cyber Operations by applying technical proficiency, problem-solving acumen, and comprehensive knowledge of network protocols and technologies to support enterprise systems and serve as a point of escalation while ensuring compliance with IT security policies, procedures, and best practices.
Virtualization: Citrix VDI (VCenter, Citrix Server, Virtual Apps and Desktops, Studio, Storefront, Director) VMWare
Networking: Cisco IOS/Meraki, Juniper, designing topologies
Server Support: Windows Server, Virtualization, DNS, Active Directory, Hybrid Azure Active Directory
Microsoft 365: Entra, Teams, SharePoint, Endpoint Manager, Exchange, Microsoft Defender, Microsoft Sentinel
Computer Support: Assembling desktops, troubleshooting problems with software and hardware, performing maintenance on a schedule, and managing ticketing systems
Operating Systems: Windows, Windows Server, Mac OS, Linux, Android, and IOS
Additional Qualifications: Leadership, Problem-solving, Integrity, Strategic Planning, Flexibility, and Adaptability
Secret Clearance