
Motivated and dependable with strong foundational technology skills and a passion for supporting others in any environment. Experienced in using platforms such as (Google Workspace, Canvas, and Microsoft Office) to complete coursework and assist peers. Known for being patient, approachable, and able to explain technical concepts in a clear and simple way. Eager to contribute to a school setting (especially my Alma Mater) by providing reliable technology support and maintaining a positive and supportive environment. Contributing and providing an extra set of hands and support in any area of the technology department that is in need.
Basic Skills
Customer service
Problem solving
Heavy lifting
Task prioritization
Teamwork and collaboration
Safety compliance
Technology Skills
Comfortable using Windows, macOS, and Chromebook devices
Familiar with basic troubleshooting (restarting devices, checking Wi-Fi connections, resolving login issues)
Able to install apps, update software, and navigate system settings
Experience clearing browser cache/cookies and fixing simple loading issues
Basic understanding of connecting devices to Wi-Fi, printers, and Bluetooth
Educational & Productivity Tools
Proficient in Google Workspace (Docs, Slides, Sheets, Drive organization)
Familiar with Google Classroom for submitting assignments and accessing materials
Experience using Canvas to view coursework, quizzes, and announcements
Skilled in Microsoft Office (Word, PowerPoint, basic Excel)
Technical Abilities
Able to set up and connect classroom technology (projectors, HDMI, speakers) with guidance
Understands basic file management (uploading, downloading, organizing folders)
Can assist with account logins, password resets, and navigation of school platforms
Willing to learn device management systems (eg, Google Admin Console)
Support & Communication
Strong ability to explain steps clearly to peers who may not be tech-savvy
Patient and approachable when helping others with technology
Comfortable asking questions and learning new systems quickly
Good at following instructions and troubleshooting step-by-step
Doesn’t panic when something breaks
Can think through problems logically
Is patient with students and teachers