Tyler O'Keefe

• Received and inspected incoming shipments to ensure accuracy and quality standards.
• Maintained organized inventory storage, optimizing space and accessibility for efficient retrieval.
• Utilized warehouse management system for tracking inventory levels and processing orders.
• Collaborated with team members to streamline receiving processes and reduce delays.
• Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
• Handled day-to-day shipping and receiving overseeing more than Number packages per day.
• Processed required paperwork to expedite handling of shipped and received goods.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
• Moved shipment materials to and from designated areas using lift and hand trucks.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Utilized forklift or pallet truck to load, unload, transport and store goods.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.
• Managed returns processing efficiently, collaborating with customer service representatives to quickly resolve any issues related to returned merchandise.
• Reduced order discrepancies by conducting thorough inspections of incoming shipments.
• Enhanced warehouse productivity with diligent inventory management and accurate recordkeeping.
• Optimized storage space utilization by consistently reorganizing inventory based on product turnover rates.
• Reviewed incoming shipments for correctness to ensuring no damage or duplication of orders.

• Managed inventory control processes, optimizing stock levels and minimizing discrepancies.
• Oversaw daily warehouse operations, ensuring compliance with safety protocols and efficiency standards.
• Developed and maintained efficient shipping and receiving procedures to streamline logistics workflows.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
• Coordinated with sales and marketing teams to ensure accurate inventory levels for promotional campaigns, avoiding stockouts or overstocking.
• Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.
• Facilitated collaboration between different departments to streamline processes and improve communication, leading to fewer errors and delays.
• Reduced product damage with improved packaging methods and training staff on proper handling techniques.
• Collaborated closely with sales department to address any issues related to product availability or shipment delays.
• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.

• Processed Return Merchandise Authorizations (RMAs) for customer returns, exchanges, and warranty claims while ensuring accurate documentation and timely resolution.

• Maintained accurate records of returns, credits, and warranty claims within the ERP system.

• Tracked RMA status from initiation through final resolution and communicated updates to customers.

• Managed multiple RMA cases simultaneously while meeting daily productivity goals.

• Assisted customers with product selection and inquiries to enhance shopping experience.
• Maintained cleanliness and organization in grocery aisles to ensure safety and accessibility.
• Operated cash register efficiently, processing transactions accurately and swiftly.
• Restocked shelves regularly to meet customer demand and maintain inventory levels.
• Handled the receiving of products that were delivered.