Tyler Olsen

- Cold calling
- Building customer relationships
- Creating specialized solutions to fit customer needs
- Problem solving
- Utilization of systems to create a great customer experience

- Demonstrated adaptability by embracing new technologies or

tools that enhanced productivity or facilitated better

communication with clients.

- Provided timely feedback on individual player performance during practices based on statistical information from previous games

- Assist coaching staff and players during practice, shoot-around, and games
- Track and analyze statistics during games for coaching staff
- Perform a variety of activities outside of practices and games to assist players and coaches
- Use time management skills to keep up and perform in a fast paced environment
- Manage equipment and other duties during road trips

- Utilize our CRM system (Salesforce) to put in customer opportunities for the sales team
- Input orders as needed to assist the customer care team
- Conduct market research projects
- Create process documents for our new CRM system (Microsoft D365)
- Assist different parts of the company with many diverse tasks
- Collect data and put it into Excel charts for weekly meetings
- Remote role from September 2023 - March 2024