Tyler Olson
KCMO,MO
Summary
Dynamic and results-driven professional with a proven track record at Niagara Bottling, LLC, excelling in supplier management and customer relationship building. Leveraged expertise in ERP systems and sales presentations to enhance purchasing procedures and boost client satisfaction. Demonstrated exceptional problem-solving abilities and goal-oriented focus, significantly contributing to organizational success.
Developed strong analytical and negotiation skills in fast-paced procurement environment, focusing on vendor relations and cost management. Demonstrated ability to manage supply chains, ensuring timely delivery and quality standards. Seeking to leverage these transferable skills in new role to drive efficiency and value in dynamic organization.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Parts Room Associate /Assistant Purchaser
Niagara Bottling, LLC
10.2021 - Current
- Assisted in the development and implementation of purchasing policies and procedures, promoting best practices throughout the organization.
- Negotiated with vendors to determine optimal solutions in terms of price, quality and service.
- Assisted in preparing detailed purchase orders, verifying accuracy before submission for approval.
- Checked purchase requisitions for conformance to company policy and proper approvals.
- Improved communication channels between departments by implementing effective reporting systems for purchasing activities.
- Processed requisitions and purchase orders for supplies and equipment.
Sales and Service Representative
Major Brands
11.2000 - 10.2021
- Delivered product demonstrations tailored to clients'' specific requirements, showcasing features that would benefit their businesses directly.
- Streamlined the sales process for increased efficiency, ensuring accurate record-keeping, timely follow-ups, and successful deal closures.
- Conducted regular assessments of client satisfaction levels through customer surveys and feedback mechanisms to continuously improve service quality.
- Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
- Built rapport with clients, resulting in a high rate of repeat business and positive feedback from satisfied customers.
- Managed key accounts effectively by proactively addressing concerns or issues, ensuring high levels of customer retention and satisfaction.
- Organized product training sessions for both internal staff and external clients to ensure thorough understanding of features and benefits offered by the company''s products or services.
- Cultivated long-term client relationships by maintaining open communication channels and providing exceptional service.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Trained staff on operating procedures and company services.
Education
Associate of Arts -
Front Range Community College
Fort Collins, CO08-1995
Skills
- Supplier management
- Goal oriented
- ERP systems
- Cold calling
- Performance tracking
- Sales presentations
- Supplier relationship management
- Product and service knowledge
- Product procurement
- Territory growth
- Customer relationship building
- Customer service
- Customer experience enhancement
- Problem-solving
- Ordering and purchasing
- Product and service sales
Certification
- OSHA Certified
- Oracle EAM - Work Orders & Assets
- Oracle MRO - Purchasing & receiving
Timeline
Parts Room Associate /Assistant Purchaser
Niagara Bottling, LLC
10.2021 - Current
Sales and Service Representative
Major Brands
11.2000 - 10.2021
- OSHA Certified
- Oracle EAM - Work Orders & Assets
- Oracle MRO - Purchasing & receiving
Associate of Arts -
Front Range Community College
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