Tyler O'Rourke
Tulsa,OK
Summary
Dynamic professional with a proven track record at AGI, enhancing system efficiency and streamlining processes for improved productivity. Expert in hardware installation and adept at fostering teamwork, I have significantly contributed to project successes and customer satisfaction. My background includes leadership roles and technical problem-solving, ensuring high-quality outcomes in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Start-Up Technician
AGI
03.2019 - Current
- Assisted in the development of user-friendly documentation to enable seamless integration of new equipment.
- Streamlined start-up processes for increased productivity.
- Enhanced system efficiency by conducting thorough diagnostic tests and identifying areas for improvement.
- Provided remote support for clients experiencing technical difficulties, ensuring minimal disruption to their daily operations while resolving issues expediently.
- Performed technical service and repair for both electrical and mechanical systems.
- Reduced downtime by promptly addressing technical issues and implementing effective solutions.
Lead Solar Installer
SunPower by Photon Brothers
04.2015 - 08.2018
- Coordinated with utility companies for grid interconnection approvals, expediting the commissioning process for completed systems.
- Demonstrated leadership by proactively identifying areas for improvement in team performance, implementing effective management strategies to address these issues.
- Ensured safety compliance on job sites.
- Completed complex installations requiring custom solutions, showcasing problem-solving skills and adaptability under pressure.
- Enhanced team efficiency by developing and implementing streamlined installation procedures.
- Mentored junior installers, sharing knowledge of industry best practices and safety standards to ensure consistent quality across the team.
- Collaborated with sales and design teams to optimize project timelines, resulting in faster installations without compromising quality.
- Contributed to company growth through exceptional workmanship, leading to increased referrals from satisfied customers.
Soldier
US Army
08.2007 - 03.2015
- Fostered positive attitudes among soldiers through understanding and support in difficult situations.
- Upheld high standards of professionalism both on-and off-duty.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Ensured mission success with diligent planning, coordination, and execution of various tasks.
Education
High School Diploma -
Martinsville High School
Martinsville, IL05-2007
Skills
- Customer support
- Hardware installation
- Performance optimization
- Quality assurance testing
- Technical problem solving
- Electrical systems
- Pneumatic systems
- Equipment calibration
- Teamwork
- Customer service
- Repairs and troubleshooting
- Time management
- Flexible and adaptable
Timeline
Start-Up Technician
AGI
03.2019 - Current
Lead Solar Installer
SunPower by Photon Brothers
04.2015 - 08.2018
Soldier
US Army
08.2007 - 03.2015
High School Diploma -
Martinsville High School
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