Summary
Overview
Work History
Education
Skills
Technology
Timeline
Generic

Tyler Osterberg

De Pere,WI

Summary

A highly motivated analyst with extensive customer service and sales experience. An innovative critical thinker who has the capabilities to take projects from initial concept through to execution. Acts with high level of integrity, and will always act in the best interests of the business. My goal is to obtain a challenging position as an analyst that will utilize my strong interpersonal skills, my passion and drive, and my ability to problem solve.

Overview

10
10
years of professional experience

Work History

AMAZON FBA SELLER

SECOND FRIDAY LLC
12.2021 - Current
  • Conducted Retail and Online Arbitrage to build inventory for resale via online platforms.
  • Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
  • Tracked inventory and reviewed retail trends with excel spreadsheets in order to make timely and proactive business decisions.
  • Loaded, unloaded and moved material to and from storage and production areas, as well as sending products to appropriate facilities to be shipped properly to warehouses.
  • Monitored social media and online sources for industry trends and opportunity.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Utilized Amazon price tracking tools that provided detailed product data in the form of charts to help make executive buying decisions.
  • Repriced products regularly to keep up with competitive selling market and ensure the buy box.
  • Evaluated inventory level to keep appropriate supply counts on hand at all times.
  • Created minor preventative maintenance and mechanical repairs on equipment.
  • Monitored spending to ensure that expenses are consistent with approved budgets.
  • Established transportations cost standards and economical shipping practices.
  • Identified opportunities to reduce cost and improve productivity.
  • Coordinated and monitored inbound and outgoing deliveries, staying ahead of delays and other issues.
  • Prepared inventory for shipment by attaching tags and labels.
  • Received, evaluated and scanned in all new inventory, updated computer data base and proactivity resolved any variances.
  • Prepared inventory for shipment by attaching tags and labels.
  • Used software to maintain company data base with essential account and sales information
  • Serviced existing accounts on regular basis to maximize revenue and keep up with the seller platform
  • Generated more than $15,000 in monthly sales with successful marketing, sales and customer relations approaches.

EBAY SELLER

SECOND FRIDAY LLC
11.2020 - Current
  • Maintained customer satisfaction with a 5-star rating with over 500 reviews and 99% positive feedback.
  • Managed All facets of business operations, including financial tracking, inventory coordination and social media marketing.
  • Responded to customer issues and resolved complaints by leveraging customer service knowledge.
  • Collaborated with supply vendors and distributors to purchase supplies and products in bulk with favorable discounts.
  • Performed administrative duties, including shipping, packaging, and staying organized.
  • Generated more than $5000 in monthly sales with successful marketing, sales and customer relations approaches.
  • Corresponded with on-line customers to address questions or complaints about products, policies or shipping methods.
  • Shipped packages in an accurate and cost-effective manner while also ensuring products were received on time without damage.
  • Provide outstanding service both during and after the sale to establish a relationship with customer to be eager to buy again.
  • Prepared spreadsheets detailing item information and created specific keywords to improve conversion rate.
  • Took professional grade photos of the products that were being listed in my store to provide accuracy to customers interested in my products.
  • Created clear, precise and properly detailed product descriptions, photos, and shipping service information on listings, which enabled customers to make optimal buying decisions.

GRAPHIC DESIGNER

EAGLE GRAPHICS
01.2020 - 12.2020
  • Created and designed unique visual images for vehicle wraps, screen printed, embroidered apparel, and business displays.
  • Generated designs for promotional items.
  • Prepared commercial printed items for digital output.
  • Assisted e-commerce department with images for web stores.
  • Sent artwork proofs to customers using business management software.
  • Took Direction and initiative to complete projects independently.
  • Evaluated final layouts and recommended improvements as necessary on a regular basis.

FREELANCE GRAPHIC DESIGNER

Self-employeed
01.2017 - 12.2019
  • Designed and developed branding for multiple companies, logo designs, business cards, stationery, marketing materials, and imagery layouts.

SERVING STAFF

MACKINAWS GRILLS AND SPIRITS
06.2017 - 03.2018

DELIVERY DRIVER AND SERVING STAFF

GRAYSTONE ALE HOUSE
10.2013 - 06.2017

Education

Bachelor of Arts - Graphic Design

University of Wisconsin - Green Bay
Green Bay, WI
12.2018

Skills

  • Inventory Management
  • Margin Selling
  • Sourcing Products
  • Online Platforms
  • Strategic Planning
  • Package Tracking
  • Shipping
  • Retail Arbitrage
  • Online Arbitrage
  • Vendor Relations
  • Client Relations
  • Customer service
  • Merchandising
  • Communication skills
  • Flexibility
  • Planning
  • Organizing
  • Teamwork
  • Time Management
  • Relationship Building
  • Multi-Tasking
  • Risk Management,
  • Data Management
  • Demand Forecasting
  • Computer Skills
  • Trouble Shooting
  • Shipping Management
  • Shipment Coordination
  • Online Marketing
  • Discount Negotiation
  • Order Fulfillment
  • Inventory Coordination
  • Online Auction Tactics

Technology

  • Adobe Suite
  • Microsoft Office
  • Keepa (Data Charts)
  • SellerAmp (Date Charts)
  • Accerlerlist (Listing Tool)
  • Scout IQ (Sourcing tool)
  • Bqool (Repricing Tool)
  • Tactical Arbitrage (Sourcing App)
  • Shopify (Website builder)
  • Ebay (Online Platform)
  • Amazon FBA (Online Platform)
  • Facebook Ads

Timeline

AMAZON FBA SELLER

SECOND FRIDAY LLC
12.2021 - Current

EBAY SELLER

SECOND FRIDAY LLC
11.2020 - Current

GRAPHIC DESIGNER

EAGLE GRAPHICS
01.2020 - 12.2020

SERVING STAFF

MACKINAWS GRILLS AND SPIRITS
06.2017 - 03.2018

FREELANCE GRAPHIC DESIGNER

Self-employeed
01.2017 - 12.2019

DELIVERY DRIVER AND SERVING STAFF

GRAYSTONE ALE HOUSE
10.2013 - 06.2017

Bachelor of Arts - Graphic Design

University of Wisconsin - Green Bay

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