Tyler Paakola
Houghton
Summary
Correctional Officer with expertise in conflict resolution and emergency response at the State of Michigan Department of Corrections. Skilled in policy enforcement and report writing, I excel in maintaining safety and security while fostering a professional and safe atmosphere for both Staff and Prisoners. Committed to effective communication and multitasking in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Correctional Officer
State Of Michigan Department Of Corrections
Baraga
09.2015 - Current
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Responded to emergency situations such as assaults or disturbances with appropriate force measures.
- Conducted headcounts to ensure that all inmates were accounted for.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Inspected cells and other areas for contraband and safety hazards.
- Instructed inmates in work assignments and explained tasks.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Cashier
Holiday Gas Station
Ironwood
03.2015 - 09.2015
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Stocked shelves with merchandise when needed.
- Answered phone calls to assist customers with questions and orders.
- Resolved customer complaints professionally in accordance with company policy.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Followed company security procedures for handling large sums of money.
- Built and maintained productive relationships with employees.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Sales Associate
Houghton Powersports
Houghton
03.2014 - 03.2015
- Developed promotional strategies to increase sales volume.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained records related to sales for store management.
- Handled customer complaints in a professional manner.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cook
Culvers Franchising System
07.2013 - 03.2014
- Monitored stock levels of food items and ordered more when necessary.
- Followed established procedures and requirements for safe food handling, storage and service.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Made meals in accordance with company standards and requirements.
- Used standardized recipes and other instructions to prepare food.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Monitored temperatures of prepared food and cold-storage areas.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Education
GED -
Houghton HighSchool
Houghton, MI08-2013
Some College (No Degree) - Criminal Justice
Gogebic Community College
Ironwood, MISkills
- Conflict resolution
- Emergency response
- First response care
- Policy enforcement
- Report writing
- Attention to detail
- Problem-solving
- Records management
- Multitasking
- Self motivation
- Task prioritization
- Stress management
- Firearm safety
- Professionalism
- Firearm operations trained
- Excellent communication
- Organizational skills
- Crowd control
- Defensive tactics
- Surveillance operations
- Professional demeanor
References
References available upon request.
Timeline
Correctional Officer
State Of Michigan Department Of Corrections
09.2015 - Current
Cashier
Holiday Gas Station
03.2015 - 09.2015
Sales Associate
Houghton Powersports
03.2014 - 03.2015
Cook
Culvers Franchising System
07.2013 - 03.2014
GED -
Houghton HighSchool
Some College (No Degree) - Criminal Justice
Gogebic Community College
Similar Profiles
Keelium ParkerKeelium Parker
Corrections Officer at State of Michigan Department of CorrectionsCorrections Officer at State of Michigan Department of Corrections
Stefanie SchellhasStefanie Schellhas
Registered Nurse Corrections at State Of Michigan Department Of CorrectionsRegistered Nurse Corrections at State Of Michigan Department Of Corrections
Michael StellinoMichael Stellino
Correction Officer E9 at State Of Michigan Department Of CorrectionsCorrection Officer E9 at State Of Michigan Department Of Corrections
Traci Knight-CarrekerTraci Knight-Carreker
State Parole Officer at State Of Michigan Department Of CorrectionsState Parole Officer at State Of Michigan Department Of Corrections
David FrancisDavid Francis
Truck Driver at Longyear Harvesting and TransportationTruck Driver at Longyear Harvesting and Transportation