Professional and ready to excel in fast-paced environment. Proven ability to provide exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
2
2
years of professional experience
Work History
Kitchen Lead
English Oaks Nursing and Rehabilitation Center
01.2023 - Current
Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Managed multiple tasks simultaneously while maintaining attention to detail under pressure during busy shifts.
Operated kitchen equipment safely and maintained its cleanliness after use for continued functionality throughout the shift.
Server/ Busser
Compass Group Management
03.2023 - 10.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Skills
Exceptional customer service
Guest engagement
Hospitality service expertise
High-volume dining
Allergy awareness
Food sales and promotion
Timeline
Server/ Busser
Compass Group Management
03.2023 - 10.2024
Kitchen Lead
English Oaks Nursing and Rehabilitation Center
01.2023 - Current
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