Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Parker

Cincinnati,OH

Summary

Dynamic Parts Sales Associate with extensive experience at Smyth Automotive, excelling in inventory management and customer relationship management. Proven track record in enhancing operational efficiency and resolving complex inquiries. Skilled in processing sales transactions and providing technical support, ensuring customer satisfaction and loyalty. Committed to delivering exceptional service and achieving organizational goals.

Overview

12
12
years of professional experience

Work History

Parts Sales Associate

Honda East/ Beechmont Automotive
Cincinnatus, OH
08.2020 - Current
  • Assisted customers in selecting and ordering automotive parts.
  • Managed inventory levels and ensured stock accuracy.
  • Processed sales transactions using point-of-sale systems.
  • Provided product knowledge and technical support to customers.
  • Coordinated with suppliers to source hard-to-find parts.
  • Trained new associates on customer service practices and product offerings.
  • Resolved customer inquiries and concerns effectively and promptly.
  • Operated point of sales and parts lookup computer systems.
  • Performed quality control inspections on parts and packaged parts for delivery or sale.
  • Collaborated with other departments within the organization to ensure smooth operations.
  • Researched availability of requested parts from suppliers when necessary.
  • Provided customer service and support in the parts department, including answering questions and resolving issues.
  • Participated in training seminars conducted by manufacturers regarding new product lines released.
  • Maintained records of sales transactions, including tracking information such as part numbers, pricing data, discounts, payment methods.
  • Assisted with inventory management by stocking shelves, organizing items, and restocking supplies as needed.
  • Entered new part numbers into the computer system for ordering purposes.

Parts Manager

Smyth Automotive
Cincinnatus, OH
01.2016 - 09.2020
  • Trained staff on proper handling and storage of automotive parts.
  • Oversaw parts storage organization to enhance accessibility and efficiency.
  • Provided technical advice on the selection of replacement parts.
  • Ensured accuracy in order processing and invoicing procedures.
  • Investigated discrepancies between physical inventories and records.
  • Trained new staff members on proper parts handling techniques.
  • Received, examined and reshelved returned parts.
  • Performed scheduled inventory audits per to verify accuracy and product availability.
  • Managed employee schedules and daily assignments.

Parts Specialist

Smyth Automotive
Cincinnati, OH
08.2013 - 09.2020
  • Assisted customers in identifying and selecting appropriate automotive components.
  • Processed customer orders and coordinated timely deliveries to ensure satisfaction.
  • Maintained accurate records of incoming and outgoing parts for inventory control.
  • Resolved customer inquiries regarding parts availability and compatibility promptly.

Education

High School Diploma -

Amelia Highschool
Amelia, OH
05-2012

Skills

  • Inventory management and supplier coordination
  • Sales transactions and point-of-sale systems
  • Technical support and customer relationship management

Timeline

Parts Sales Associate

Honda East/ Beechmont Automotive
08.2020 - Current

Parts Manager

Smyth Automotive
01.2016 - 09.2020

Parts Specialist

Smyth Automotive
08.2013 - 09.2020

High School Diploma -

Amelia Highschool

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