Tyler Patten
Bridgton
Summary
- Established people leader with demonstrated abilities to guide others towards a common goal and promote ownership of responsibilities.
- Career in IT Leadership with experience at all levels.
- Proven ability to implement policies and changes across organizations and departments in efforts to improve efficiencies, safety and quality.
- Demonstrated ability to troubleshoot and resolve challenging situations in a timely manner and work well under pressure.
Overview
6
6
years of professional experience
Work History
Supply Chain, Facilities & IT Manager
White Mountain Paper Co.
03.2024 - 11.2025
- Member of Senior Leadership Team responsible for determining direction of the business, budgeting, P&L and Hiring
- Managed end-to-end supply chain operations, including procurement, inventory management, and logistics
- Optimized warehouse layout resulting in a 40% increase in storage capacity at no additional cost
- Developed procedures, wrote SOPs, implemented policies for safety and quality
- Managed team of maintenance technicians and custodial crew to maintain 120+ year old infrastructure
- Troubleshot and diagnosed issues with HVAC, Plumbing, Electrical and other building related issues
- Managed contracts with outside vendors to perform more extensive repairs and upgrades to the facilities
- Managed crews to perform grounds work required to keep a 24/7 manufacturing facility operational
- Maintain IT systems and equipment company wide including Windows PCs, Windows Servers, Linux Servers, Etc.
- Supported and upgraded network infrastructure as needed for a multi-site facility
- Managed Microsoft 365 Domain along with Active Directory to support the organization as a whole
- Established and maintained relationships with vendors in order to effectively and inexpensively support the business
Director of Information Technology
Preservation Management, Inc.
06.2023 - 03.2024
- Coordinate and Direct the operations involving Information Technology for a nationwide company with 400 employees, 10,000+ residents and over 100 locations.
- Responsible for creating and following a technology roadmap encompassing all aspects of technology company wide.
- Coordinate and provide support across multiple locations simultaneously while ensuring connectivity and productivity are optimized.
- Manage, implement and modernize on-site and cloud based IT infrastructure, including Microsoft 365 and Microsoft Azure/Entra among others, across all locations and departments.
- Establish and maintain relationships with vendors as well as managed projects involving many stakeholders across multiple organizations.
- Creates an IT budget and ensures it is adhered to across nearly 100 individual businesses and departments as well as developed and follows proper allocations of all invoices.
- Collaborates and communicates with all stakeholders to ensure their IT needs are met or exceeded to keep them moving forward in their technology use while maintaining compliance with federal regulations and standards.
IT Director
Auburn Concrete
12.2021 - 06.2023
- Managed Microsoft 365 Tenant along with Azure and On Site Active Directory and Azure Server Environment.
- Handled acquisition of all technology including but not limited to computers, cell phones, network gear, surveillance equipment, telephony, audio visual systems, printers, photocopiers, etc.
- Oversaw use of technology hardware and software in an effort to promote uniformity across 9 locations.
- Coordinated with contractors to complete projects in a timely manner.
- Developed and implemented an IT Roadmap in an effort to keep technology up to date.
IT Manager
Town of Gorham
10.2019 - 11.2021
- Single handedly developed and executed a plan to facilitate performing all town functions from remote locations in response to a global pandemic.
- Managed Google Workspace and Active Directory domain accounts, access, and permissions including onboarding new employees and archival of departing ones.
- Handled acquisition of all technology for the town including but not limited to computers, cell phones, network gear, surveillance equipment, access control systems, audio visual systems, printers, photocopiers, etc.
- Coordinated with contractors to complete projects in a timely manner including those outside the scope of technology (HVAC and more).
- Oversaw use of technology hardware and software in an effort to promote uniformity throughout all town departments.
- Coordinated with management to develop an upgrade schedule for all town IT hardware.
- Facilitated major software upgrades including changing financial software and migrating all users from Windows 7 to Windows 10 along with any associated training which was required.
Education
High School Diploma -
Gorham High School
Skills
- Computer and Network Support and Administration
- Cloud Infrastructure Design and Implementation
- Personnel Management and Leadership
- ERP systems
- Inventory control
Timeline
Supply Chain, Facilities & IT Manager
White Mountain Paper Co.
03.2024 - 11.2025
Director of Information Technology
Preservation Management, Inc.
06.2023 - 03.2024
IT Director
Auburn Concrete
12.2021 - 06.2023
IT Manager
Town of Gorham
10.2019 - 11.2021
High School Diploma -
Gorham High School