Results-driven Assistant Manager of Operations with 4+ years of experience in restaurant and retail environments. Skilled in training new hires, scheduling coverage, and supervising teams during busy shifts. Focused on improving workflow, service consistency, and team performance.
Work History
Assistant Manager of Operations
2 Years 9 Months
Ricks BBQ | 02.2024 - Current
Coordinated daily restaurant operations to maintain service flow and kitchen readiness.
Supervised staff assignments and supported team coverage during peak business periods.
Monitored food quality, sanitation, and safety standards throughout shift operations.
Trained new associates on procedures, station setup, and customer service expectations.
Resolved guest concerns promptly to preserve positive dining experiences and repeat business.
Managed inventory checks and replenished supplies to prevent service disruptions.
Assisted with scheduling, labor planning, and shift adjustments for operational consistency.
Shift Leader
1 Year 1 Month
Walgreens | 01.2023 - 02.2024
Supervised front-end operations, maintaining service flow and delegating cashier tasks during peak periods.
Resolved customer concerns promptly, supporting checkout accuracy and positive store experience.