Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Penrod

Granite City,IL

Summary

I am seeking a competitive and challenging environment where i can serve your organization and establish an enjoyable career for myself.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

9
9
years of professional experience

Work History

Sales Associate

Clement Auto Group
05.2023 - Current
  • Greet customers on lot and in showroom to answer questions about brand and available inventory.
  • Answer telephone and email inquiries from potential customers.
  • Demonstrate automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Follow-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Engage in friendly conversation with customer to better uncover individual needs.
  • Develop strong rapport with customers and created positive impression of business.
  • Deliver energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Qualify buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Complete registration paperwork and sales documentation.
  • Maintain up-to-date knowledge of store sales, payment policies and security standards.
  • Close sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,

Delivery Driver/Independent Contractor

Delivery Drivers Inc.
07.2020 - 05.2023
  • Delivered goods and services to customers on time and in excellent condition.
  • Inspected vehicle for cleanliness and checked gas and oil levels prior to departure.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Documented daily mileage, gas and other data.
  • Secured merchandise, avoiding damage during transportation.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Achieved consistently high customer scores due to exceptional service.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.

Sales Consultant

Travelex Currency Services
08.2017 - 08.2020
  • Received checks and cash for deposit, verify amounts, and check accuracy of deposit slips
  • Balanced Currency, coin, and checks in a cash drawer at beginning and end of shift
  • Examined checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents
  • Sorted and filed deposit slips, checks, and transfers
  • Quoted unit exchange rates, following daily international rate sheets or computer displays
  • Resolved problems or discrepancies concerning customer accounts
  • Determined customers financial service needs and prepare proposals to sell services that address these needs
  • Contacted prospective customers to present information and explain available services
  • Prepared forms or agreements to complete sales
  • Reviewed business trends to advise customers regarding expected fluctuation.

Deli Clerk

Schnucks
11.2014 - 08.2017
  • Provided responsive, exceptional service to deli counter customers by answering questions, making recommendations, providing samples, and responding to requests
  • Recommended, sliced, weighed, packaged, and priced meats and cheeses
  • Prepared special orders and party trays
  • Updated displays, cases, and other customer-facing areas to ensure new items and promotions are showcased
  • Ensured that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools are in working order
  • Followed all food safety and sanitation procedures established by the company and other regulatory agencies
  • Cooperated with others to ensure customer satisfaction
  • Confirmed that all displays, products, and services comply with company standards.

Education

High School Diploma -

Granite City High School
Granite City, IL
05.2015

Skills

  • Communication
  • Self Awareness
  • Patience
  • Relationship Building
  • Driving and transportation
  • Schedule management
  • Confidentiality understanding
  • Organizational skills
  • Safety protocols
  • Money Transfer Systems
  • Reliable & trustworthy
  • Computer skills

Timeline

Sales Associate

Clement Auto Group
05.2023 - Current

Delivery Driver/Independent Contractor

Delivery Drivers Inc.
07.2020 - 05.2023

Sales Consultant

Travelex Currency Services
08.2017 - 08.2020

Deli Clerk

Schnucks
11.2014 - 08.2017

High School Diploma -

Granite City High School
Tyler Penrod