Tyler Pinter
Cincinnati,OH
Summary
Highly motivated and results-driven Property and Casualty Insurance Agent with 2 years of experience seeking to leverage in-depth knowledge and expertise in the insurance industry. Proven track record of building lasting client relationships and exceeding sales targets. Adept at providing tailored insurance solutions to meet clients' specific needs. Committed to delivering exceptional customer service and contributing to the growth and success of a reputable insurance agency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
McCluskey Insurance Services
McCluskey Chevrolet
05.2023 - Current
- Responded to customer requests for products, services, and company information.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Documented customer interactions and transactions for accurate, up-to-date records.
- Fielded customer complaints, escalating complex issues to management for resolution.
- Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
- Assessed customer needs and recommended suitable insurance policies.
New Business Specialist
State Farm, Ulmer’s State Farm
01.2021 - 05.2023
- Actively engaged in selling and promoting property and casualty insurance products to clients, consistently exceeding monthly sales quotas by 10-15 apps per month.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Utilized State Farms CRM to its best abilities to help better serve our current book our business.
- Assist training coworkers and new staff with State Farms new policy center. (May 2022)
Facility Operations Team Member
FC CINCINNATI And U.C. Athletics
03.2019 - 12.2020
- Exhibited positive interactions with FCCincinnati employees, customers, and fans, presenting a high level of professionalism and customer service always
- Assisted the facilities manager with match day and (MD-1) facility management, participated in facility setup/breakdown for all FCC home games, executed stadium maintenance projects as assigned by the facilities manager, coordinated FCC equipment storage and inventory maintenance checks as required
- Supervised match day ball managers, ensuring that the ball managers understood match day expectations while assigning each ball manager to their location around the field and managing their needs throughout the match
Education
Bachelor of Science - Sports Administration, Business Administration
University of Cincinnati
Associates - Business Administration And Management
University of Cincinnati
Cincinnati, OHSkills
- Excellent Administrative Abilities
- Carrier Policies
- Application Processing
- Insurance Terminology
- Customer Service and Assistance
- Client Relationships
- Trained in Salesforce
- Microsoft Office
Certification
Property and Casualty licensed
Timeline
McCluskey Insurance Services
McCluskey Chevrolet
05.2023 - Current
New Business Specialist
State Farm, Ulmer’s State Farm
01.2021 - 05.2023
Facility Operations Team Member
FC CINCINNATI And U.C. Athletics
03.2019 - 12.2020
Bachelor of Science - Sports Administration, Business Administration
University of Cincinnati
Associates - Business Administration And Management
University of Cincinnati
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