Tyler Plant
Jaffrey ,NH
Summary
Dedicate, self motivated and goal oriented. Have strong leadership skills with ability to work under pressure. Work well with others or independently. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Always enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and training. Motivated to learn, grow and excel in.
Overview
13
13
years of professional experience
Work History
Store Manager
AutoZone
Rindge , NH
12.2020 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Commercial Sales Manager
AutoZone
Rindge, NH
05.2018 - 12.2020
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals
- Reached out to accounts measuring satisfaction and increased revenue
- Utilized lead generating methods averaging 10 cold calls per day.
- Secured long-term accounts by identifying client need, providing recommendations and delivering product on time
Service Technician
Subaru Of Keene
Keene , NH
03.2017 - 08.2018
- Dismantled equipment to access, remove and replace defective parts to maintain operability
- Provided information to customers regarding repair or service options
- Serviced and repaired automotive equipment according to manufacturer guidelines
- Tested components, assemblies and systems to diagnose problems
- Operated diverse range of mechanical and manual servicing equipment
- Assessed vehicles according to predetermined checklist of fluids, belts, leaks and other system components
Service Technician
Milford Subaru
Milford, NH
09.2014 - 03.2017
- Performed service and maintenance tasks such as multi-point inspections , state inspections ] and appropriate repairs according to diagnosis
- Dismantled equipment to access, remove and replace defective parts to maintain operability
- Assisted maintenance team with completion of preventive maintenance and unscheduled service needs
Fire Sprinkler Apprentice
Life Safety Fire Protection Inc.
Dublin, NH
04.2013 - 09.2014
- Operated hand tools and power tools to repair leaks and make adjustments to pipes including pipe threading and grooving as well as glueing CPVC
- Used soldering and welding equipment to assemble copper pipes
- Cut steel pipe to length and threaded pipes and fitted with appropriate fitting to prepare pipes for installation
- Filled piping systems with water and air to test for leaks
Tree Trimmer Bucket Operator
Asplundh Tree Expert
Willow Grove, PA
01.2010 - 03.2013
- Provided tree trimming around power lines in accordance with PSNH and customer property
- Operated chainsaws, self feed chippers and hand tools in a safe productibe manner in rough steep terrain as well as inclement weather
- Fell trees following landowners instruction in a safe manner avoiding damage to property and equipment
- Clean up work area by removing hanging branches and raking up fallen debris
- Operated bucket truck and performed weekly and daily lift inspections on lift and truck to prevent breakdowns and injury
- Respond to natural disasters resulting in power outages due to fallen trees on power lines
Education
Con-val Regional High School
Peterborough, NHGED -
High School Equivalency Test
03.2022
Skills
- Felling trees
- Basic knots used in tree work
- Basic automotive repair skills
- Basic computer skills
- Boom lift operation and inspections
- Focus and Follow-Through
- Training Management
- Performance Assessment
- Assignment Delegation
- Verbal and Written Communication
- Goal Setting
- Sales Tracking
- Recruitment and Hiring
- Team Leadership
- Policy Development and Enforcement
- Sales Promotion
- Customer Service Management
- Problem Anticipation and Resolution
- Employee Motivation
- Business Leadership
- Staff Scheduling
- Payroll Administration and Timekeeping
- Inventory Tracking and Management
- Sales Coaching
- Multitasking and Prioritization
- Money Handling
- Customer Relations
- Desktops, Laptops and Mobile Devices
- Deadline Management
Accomplishments
- Recruited 3 successful new managers within one year.
- Increased sales by 17% by coaching department managers on new merchandising standards.
- Supervised team of 7 staff members.
- Completed company hiring training event for educated recruitment
Timeline
Store Manager
AutoZone
12.2020 - Current
Commercial Sales Manager
AutoZone
05.2018 - 12.2020
Service Technician
Subaru Of Keene
03.2017 - 08.2018
Service Technician
Milford Subaru
09.2014 - 03.2017
Fire Sprinkler Apprentice
Life Safety Fire Protection Inc.
04.2013 - 09.2014
Tree Trimmer Bucket Operator
Asplundh Tree Expert
01.2010 - 03.2013
Con-val Regional High School
GED -
High School Equivalency Test
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