Tyler Pocorobba
Tampa
Summary
Dynamic Produce Team Trainer at Whole Foods Market Inc, skilled in employee coaching and task delegation. Successfully developed performance management programs that enhanced employee engagement and productivity. Proven expertise in merchandising strategies and food safety standards, fostering strong vendor relationships and improving job skills within the team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Produce Team Trainer
Whole Foods Market Inc
10.2025 - Current
- Established and maintained quality control standards.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Built and maintained professional relationships with vendors and suppliers.
- Developed job-specific competencies and performance standards.
- Sent Weekly recaps and three week in advance training plans.
Produce Associate
Whole Foods Market Inc
01.2024 - 10.2024
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Pleasantly greeted customers and provided prompt and courteous service.
In-store Shopper
Whole Food Market
10.2022 - 12.2023
- Tracked substitutions and informed customers of changes.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Worked productively with customers to meet order requirements and service expectations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Worked as a supervisor sending team members on their breaks and insuring there is no orders being fulfilled late.
- Sent nightly recaps for any events that could have occurred or issues with team members and/or drivers.
Golf Shop Attendant
Plantation Golf & Country Club
02.2022 - 09.2022
- Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
- Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
- Adhered to company, club and department standards of operations, policies and procedures and contributed ideas for improvement.
- Modeled professional conduct and safe working habits throughout club and encouraged others to follow safety protocols.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Investigated and promptly resolved customer complaints and escalated unresolved issues to supervisor.
Retail Sales Associate
Bed Bath & Beyond
07.2021 - 03.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Recommended complementary purchases to customers, increasing revenue.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Used in-store system to locate inventory and place special orders for customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Golf Cart Attendant
Money Hill Golf & Country Club
03.2020 - 06.2021
- Used a picker to recover range balls.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Built and established positive relationships with patrons, team members and supervisors.
- Delivered information and details of interest about facility to visitors.
Education
Bachelor of Science - Biomedical Sciences
University of South Florida
Tampa, FL12-2025
Skills
- Product display
- Task delegation
- Employee coaching
- Merchandising strategies
- Food safety standards
- Staff scheduling
- Training methods
- Improve job skills
- Employee retention strategies
Certification
CPR Certified
Timeline
Produce Team Trainer
Whole Foods Market Inc
10.2025 - Current
Produce Associate
Whole Foods Market Inc
01.2024 - 10.2024
In-store Shopper
Whole Food Market
10.2022 - 12.2023
Golf Shop Attendant
Plantation Golf & Country Club
02.2022 - 09.2022
Retail Sales Associate
Bed Bath & Beyond
07.2021 - 03.2022
Golf Cart Attendant
Money Hill Golf & Country Club
03.2020 - 06.2021
Bachelor of Science - Biomedical Sciences
University of South Florida