Tyler Pooschke
Hillsboro
Summary
Professional in logistics and supply chain management with extensive experience optimizing material flow and inventory control. Known for reliability in team settings and adaptability to changing demands. Skilled in warehouse software systems and safety protocols, fostering productive and secure work environment.
Overview
11
11
years of professional experience
Work History
Material Handler
ASML
01.2021 - Current
- Designated backup Team Lead, responsible for overseeing shift operations, delegating tasks, and providing mentorship to team members during supervisor absences
- Helped Develop the Material Flow Tracker
- Trained over 10 employees that are top performing employees
- Recognized as a top performer, achieving the highest performance rating in [2023] for consistently exceeding targets and demonstrating a commitment to quality
- Proactively identifies and implements process improvements to enhance material handling efficiency and reduce errors
- Maintains a thorough understanding of ASML's material handling procedures and contributes to a safe and productive work environment
- Dedicated to upholding ASML's core values and driving continuous improvement initiatives within the team
At home computer business
.
01.2014 - Current
- built over 2,000 custom computers
- Significant background in computer diagnostics and repair
- Over 750 with advanced water-cooling systems
- Diagnosed issues in over 4,500 computers
- Maintained a 4.7-star rating with over 3,600 customers
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Sales And Service Associate
24 Hour Fitness
01.2020 - 01.2021
- Top Sales performer for 4 months consecutively
- Built and maintained strategic partnerships with customers and drove satisfaction through superior service and execution
- Performed marketing and sales functions to sell additional work and earn business
- Participated in all ongoing staff training to fine-tune skills and advance in craft
- Handled inbound and outbound customer calls and inquiries
- Helped resolve product returns, responded to shipping inquiries and answered order status questions
- Completed more than 50 calls per day by following scripts and maintaining good call control
- Taking control and leading the sales team
- Mentoring new sales associates and helping them succeed
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
Sales And Service Associate
GNC
03.2020 - 09.2020
- Provided expert product knowledge and personalized recommendations to customers, resulting in consistent achievement of sales goals and recognition as a top sales associate
- Completed, sold, and sent money orders
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Received phone orders from customers and answered inquiries
- Entered data in spreadsheet for key accounts
- Supervised and participated in receipt, sorting, and delivery of incoming mail and packages
Education
High School Diploma -
Century Highschool
Hillsboro, OR06-2020
Skills
- Equipment safety
- Proficient in Word, Excel, PowerPoint
- Semiconductor Manufacturing Equipment
- Basic server maintenance
- Ability to diagnose complex technical issues quickly and effectively
- Proven ability to troubleshoot equipment malfunctions under pressure
- Excellent time management and organizational skills
- Excellent verbal and written communication skills
- Ability to adapt to changing environments and priorities
Timeline
Material Handler
ASML
01.2021 - Current
Sales And Service Associate
GNC
03.2020 - 09.2020
Sales And Service Associate
24 Hour Fitness
01.2020 - 01.2021
At home computer business
.
01.2014 - Current
High School Diploma -
Century Highschool
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