Tyler QUIGGLE
LOCK HAVEN,PA
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2022
2022
years of professional experience
Work History
Program Specialist
Clinton County Community Connections
- Assisted in program development by researching best practices and identifying potential areas for improvement.
- Supported project management efforts through coordination of schedules and communication among team members.
- Conducted data entry and maintained accurate records to facilitate efficient program operations.
- Collaborated with stakeholders to gather requirements and ensure alignment with program objectives.
- Provided administrative support by organizing meetings, preparing agendas, and documenting outcomes.
- Facilitated training sessions for new staff to enhance understanding of program protocols and procedures.
- Monitored program activities to ensure compliance with policies and regulations, addressing any discrepancies promptly.
- Developed materials for presentations that effectively communicated program goals and achievements to stakeholders.
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
- Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
- Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
- Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
- Streamlined communication channels between departments, enhancing overall organizational workflow efficiency as it pertains to the execution of assigned projects.
- Worked alongside other professionals to outline and implement program plans and objectives.
- Built strong relationships with external partners to secure resources and support necessary for program success.
- Led a cohesive team of specialists in executing tasks according to established timelines and milestones, resulting in timely completion of deliverables.
- Established goals and created action plans to achieve goals.
- Monitored employee work and developed improvement plans.
- Developed extensive program documentation, ensuring clear understanding of goals, objectives, and requirements among all team members.
- Interviewed and recommended team members for hire.
- Oversaw appointment scheduling, payroll and financial reimbursement of expenditures.
- Developed and maintained accurate records of programs and services.
- Facilitated communication between clients and other service providers.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Coordinated with local government to provide resources to clients.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Monitored progress towards service plan goals.
Program Specialist
Hope Enterprise
04.2017 - 04.2021
- Supported program coordination by maintaining accurate records and documentation for various initiatives.
- Assisted in developing community outreach materials to promote services and resources offered by the organization.
- Collaborated with team members to streamline communication processes, enhancing project efficiency and stakeholder engagement.
- Conducted research on community needs to inform program development and improve service delivery methods.
- Mentored new staff members on organizational policies, procedures, and best practices for service delivery.
- Evaluated participant feedback to refine programs, ensuring alignment with community expectations and needs.
- Ensured compliance with relevant regulations throughout all stages of program implementation by closely monitoring adherence to established guidelines.
- Designed and implemented monitoring and evaluation systems to track progress towards desired outcomes.
- Maintained regular communication between departments via email and phone calls to coordinate program logistics.
- Coordinated training sessions for staff on new tools or methodologies, promoting a culture of skill development within the organization.
- Designed program implementation and maintenance plan.
- Developed and maintained relationships with community organizations and agencies.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Worked alongside other professionals to outline and implement program plans and objectives.
- Built strong relationships with external partners to secure resources and support necessary for program success.
- Monitored employee work and developed improvement plans.
- Interviewed and recommended team members for hire.
- Oversaw appointment scheduling, payroll and financial reimbursement of expenditures.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
Program Specialist
Skills Group
05.1996 - 02.2017
- Facilitated workshops and training sessions, promoting skill-building among participants and enhancing program impact.
- Facilitated cross-functional team collaborations, fostering an environment of continuous improvement and innovation.
- Administered and tracked client service payments.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Provided support to social service clients in navigating available resources.
- Developed and implemented strategies to enhance quality of social services.
- Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
- Established goals and created action plans to achieve goals.
- Developed extensive program documentation, ensuring clear understanding of goals, objectives, and requirements among all team members.
- Developed and maintained accurate records of programs and services.
- Facilitated communication between clients and other service providers.
- Coordinated with local government to provide resources to clients.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Monitored progress towards service plan goals.
- Mentored new staff members on organizational policies, procedures, and best practices for service delivery.
- Designed program implementation and maintenance plan.
- Developed and maintained relationships with community organizations and agencies.
- Worked alongside other professionals to outline and implement program plans and objectives.
- Monitored employee work and developed improvement plans.
- Interviewed and recommended team members for hire.
- Oversaw appointment scheduling, payroll and financial reimbursement of expenditures.
Team Leader
Skills Group
05.1996 - 02.2017
- Led team in achieving operational goals through effective communication and collaboration.
- Implemented process improvements to enhance workflow efficiency and reduce bottlenecks.
- Mentored junior staff, fostering skill development and promoting a culture of teamwork.
- Coordinated project timelines, ensuring deadlines met while maintaining quality standards.
Program Manager
Skills Group
05.1995 - 02.2017
- Coordinated cross-functional teams to enhance communication and collaboration on key projects.
- Facilitated training sessions for team members to enhance skills and knowledge sharing.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
- Interacted with customers and clients to identify business needs and requirements.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Academic
Lock Haven
Lock Haven, PAHuman Services Management
University of Phoenix
Tempe, AZSkills
- Skill development
- Group and individual instruction
- Project management
- Office administration
- Report preparation
- Strategic planning
- Proactive mindset
- Scheduling proficiency
- Persuasive communication style
- Crisis intervention
- Behavioral disorders
- Discharge planning
Timeline
Program Specialist
Hope Enterprise
04.2017 - 04.2021
Program Specialist
Skills Group
05.1996 - 02.2017
Team Leader
Skills Group
05.1996 - 02.2017
Program Manager
Skills Group
05.1995 - 02.2017
Program Specialist
Clinton County Community Connections
Academic
Lock Haven
Human Services Management
University of Phoenix
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