Tyler Quinnie
Mobile
Summary
Results-driven logistics professional and hands-on supervisor with over 16 years of leadership and operational coordination expertise. Proven ability to optimize delivery operations, enhance workflow efficiency, and elevate customer satisfaction through effective team training and management. Strong background in route planning, equipment handling, and problem-solving, excelling in fast-paced, high-demand environments. Committed to driving continuous improvement and fostering a collaborative team culture that achieves organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Supply Delivery Driver
Providence Medical Group
12.2023 - Current
- Safely operate company vehicle to deliver medical supplies and equipment across multiple healthcare facilities.
- Demonstrate strong knowledge of medical equipment, ensuring accurate handling, loading, and delivery.
- Provide high-quality customer service to healthcare professionals and patients.
- Maintain detailed delivery logs and follow strict logistics protocols.
- Coordinate routes efficiently to support timely and accurate delivery schedules.
Amazon Dispatcher
Jenx Logistics
10.2022 - 12.2023
- Orchestrated efficient vehicle fleet coordination for timely deliveries.
- Resolved driver and customer queries, enhancing service quality.
- Adjusted routes in real time to improve delivery efficiency.
Ramp Agent Lead
Southwest Airlines
10.2020 - 10.2022
- Facilitated efficient aircraft operations via ground support equipment.
- Advanced timely departures through effective team collaboration.
- Upheld security protocols in handling sensitive materials.
Logistics Account Executive
Total Quality Logistics (TQL)
10.2018 - 10.2020
- Managed client accounts and logistics coordination, ensuring timely deliveries.
- Cultivated relationships with clients and vendors, addressing freight needs.
- Brokered contracts to improve cost-efficiency and service quality.
Customer Service Representative
Alorica
10.2014 - 10.2018
- Resolved customer issues, boosting satisfaction levels.
- Managed high call and email volume, consistently meeting performance targets.
- Used product knowledge to provide customers with comprehensive support.
Scaffold Builder Supervisor
World Scaffold LLC
10.2012 - 10.2014
- Led scaffolding construction while adhering to safety guidelines.
- Managed inventory for scaffolding supplies.
- Coordinated materials delivery for large-scale projects.
Education
Associate of Science -
Marion Military Institute
Marion, ALSkills
- Leadership and team management
- Leadership in training initiatives
- Routing and scheduling expertise
- Transportation coordination
- Analytical problem-solving
- Customer satisfaction focus
- Inventory control
- Administrative support expertise
- Valid Driver's license
- Teamwork and collaboration
Certification
Electrical Wiring — Career Tech School, May 2012
Timeline
Medical Supply Delivery Driver
Providence Medical Group
12.2023 - Current
Amazon Dispatcher
Jenx Logistics
10.2022 - 12.2023
Ramp Agent Lead
Southwest Airlines
10.2020 - 10.2022
Logistics Account Executive
Total Quality Logistics (TQL)
10.2018 - 10.2020
Customer Service Representative
Alorica
10.2014 - 10.2018
Scaffold Builder Supervisor
World Scaffold LLC
10.2012 - 10.2014
Associate of Science -
Marion Military Institute