Tyler Reaser
Mobile,United States
Summary
Proven leader in fast-paced environments, adept at training teams and enhancing customer satisfaction at KFC. Excelled in POS system operation and conflict resolution, significantly minimizing discrepancies. Demonstrates a positive attitude and strong verbal communication, ensuring high standards of service and safety.
Overview
9
9
years of professional experience
Work History
Food Service Shift Leader
KFC
04.2018 - 09.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Team Member
Loves Truck Stop
10.2015 - 07.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Certificate - Patient Care
Virginia College - Mobile
Mobile, AL06.2015
Diploma -
Ben C Rain High School
Mobile, AL05.2012
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Customer service focus
- Decision-making capabilities
- Strong verbal and written communication
- Training Assistance
- Customer Service Management
- Conflict Resolution
- POS System Operation
- Inventory Counts
- Professional Appearance
Timeline
Food Service Shift Leader
KFC
04.2018 - 09.2024
Team Member
Loves Truck Stop
10.2015 - 07.2019
Certificate - Patient Care
Virginia College - Mobile
Diploma -
Ben C Rain High School