Tyler Retlich
Madison,WI
Summary
Dynamic Case Manager at Domestic Abuse Intervention Services with expertise in client advocacy and trauma-informed care. Successfully empowered over twenty clients to navigate housing and employment systems, enhancing their well-being through resource referral and crisis intervention. Proven ability to develop impactful programs and foster community outreach, ensuring sustainable support for marginalized populations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Manager
Domestic Abuse Intervention Services
Madison, WI
11.2024 - Current
- Worked with clients within or recently out of a domestic violence relationship on getting back on their feet and navigating the housing and employment systems in the area.
- Assigned a caseload of over twenty clients with whom I routinely met to provide intentional counseling, resource referral, and the necessary financial aid needed to get these clients to a place of safety and well-being.
- Counseling was founded on the empowerment model and the power and control wheel to ensure that clients eventually feel confident in who they are and the steps they should take to achieve success with minimal aid on our end.
- Built a knowledge base of numerous programs in the Madison area and beyond to refer clients to, and partnered with fellow organizations and programs to ensure smooth and helpful resources for clients.
Kubly Well-Being Fellows
UW-Milwaukee
Milwaukee, WI
02.2024 - 05.2024
- Funded by the Kubly Grant, I was a member of the first-ever Well-Being Fellows at UW-Milwaukee.
- Utilized the skills of an innovative mindset to develop and tailor mindfulness programs to specific communities.
- I conducted a number of interviews and research to support these personal programs, and I practiced guided mindfulness.
- Presented final programs at the Innovator Expo at UW-Milwaukee.
Volunteer Sophomore Tutor
Milwaukee Public Schools
Milwaukee, WI
01.2024 - 05.2024
- I tutored sophomore students on geometry and algebra assessments, and assisted with their daily homework.
- Experience in working with a diverse demographic of students.
- Involved in providing extra support to marginalized students to close racial achievement gaps, and build upon successes.
Peer Health Educator
UW-Milwaukee Student Health and Wellness Center
Milwaukee, WI
08.2023 - 05.2024
- Member of a small team of UWM students dedicated to facilitating and developing intentional programs to address a number of relevant health topics that affect a diverse student body.
- Specialized in programs dealing with sexual health, relationship health, violence prevention, and emotional health.
- Facilitated multiple educational programs for hundreds of students.
- Using health behavior theories and frameworks, I led the development of new intentional programs to address relationship violence and prevention.
- Trained in trauma-informed care, I frequently utilize the pillars of empowerment, empathy, peer support, and safety in program and workshop development and facilitation.
Student Denim Day Committee Chair
UW-Milwaukee
Milwaukee, WI
02.2024 - 04.2024
- Developed a number of programs to support professional staff with the events occurring during Sexual Assault Awareness Month.
- Member of a small committee that facilitated a workshop regarding consent, and tabled a variety of Denim Day activities and events.
- Conducted research on Denim Day and Sexual Assault Awareness Month to promote to students and faculty campus-wide.
Line Cook
Stone Creek Coffee
Milwaukee, WI
10.2022 - 01.2024
- Member of the singular Stone Creek line cook team.
- Can comfortably manage multiple duties in a fast-paced, from-scratch environment.
- Trained in cooking, plating, and serving elevated breakfast foods to customers within 10 minutes of ordering.
- Able to maintain multiple tickets at numerous stations in the kitchen while completing cleaning and side work tasks.
- Consistent collaboration with team members and leadership to find solutions to workflow and operations concerns.
Front Desk Coordinator
UW - Oshkosh
Oshkosh, WI
06.2022 - 08.2022
- Monitored and efficiently resolved calls and emails with questions regarding Student Accounts, Budgeting, Purchasing, and Accounts Payable.
- Managed the UW-Oshkosh contracts email, and ensured all were filed and signed appropriately.
- Sorted mail for the different departments within the office, and handled scholarship checks.
- Completed special projects for staff, such as the Capital Asset Audit for the whole campus, and digitizing Special Course Fees.
- Within the special project, I was tasked with intensive data entry for cross-departmental assets to organize, date, and reassess the assets.
Resident Assistant
UW-Milwaukee Housing
Milwaukee, WI
08.2021 - 05.2022
- Member of the Sandburg Residence Hall Resident Assistant staff.
- Assigned to West Tower, Floors 11 and 12.
- Led in community building through tailored programming and activities, supervising and resolving concerns of residents, and connecting them with appropriate resources.
- Assisted in security duties through nightly tours, confrontations, monitoring the entrance, and administrative duties.
- First responders to reports from students regarding sexual harassment and assault allegations, and empathetically supported students with all aspects of the process.
Orientation Leader
UW-Milwaukee New Student Programs
Milwaukee, WI
01.2020 - 08.2021
- Member of the first virtual Orientation Team at UWM.
- Assisted in cultivating a safe and positive space for incoming students to learn more about college life, and pose important questions.
- I moderated and led numerous other sessions, such as mental and physical health resources, while answering any questions in the chat using substantial knowledge of UWM.
Volunteer Third Grade Tutor
Milwaukee Public Schools
Milwaukee, WI
09.2019 - 12.2019
- Tutored third-grade students on multiplication and division tables, spelling, and assisted with daily homework.
- Experience in working with a diverse demographic of students.
- Involved in providing extra support to marginalized students to close racial achievement gaps, and build upon successes.
Education
University of Wisconsin-Milwaukee - Criminal Justice, Psychology
University of Wisconsin-Milwaukee
Milwaukee, WI05.2024
Escanaba Senior High School -
Escanaba Senior High School
Escanaba, MI05.2019
Skills
- Client advocacy
- Resource referral
- Trauma-informed care
- Empowerment counseling
- Mindfulness training
- Community outreach
- Program development
- Crisis intervention
- Cultural competence
Certification
- Wisconsin DPI Short-Term Substitute License
Timeline
Case Manager
Domestic Abuse Intervention Services
11.2024 - Current
Kubly Well-Being Fellows
UW-Milwaukee
02.2024 - 05.2024
Student Denim Day Committee Chair
UW-Milwaukee
02.2024 - 04.2024
Volunteer Sophomore Tutor
Milwaukee Public Schools
01.2024 - 05.2024
Peer Health Educator
UW-Milwaukee Student Health and Wellness Center
08.2023 - 05.2024
Line Cook
Stone Creek Coffee
10.2022 - 01.2024
Front Desk Coordinator
UW - Oshkosh
06.2022 - 08.2022
Resident Assistant
UW-Milwaukee Housing
08.2021 - 05.2022
Orientation Leader
UW-Milwaukee New Student Programs
01.2020 - 08.2021
Volunteer Third Grade Tutor
Milwaukee Public Schools
09.2019 - 12.2019
University of Wisconsin-Milwaukee - Criminal Justice, Psychology
University of Wisconsin-Milwaukee
Escanaba Senior High School -
Escanaba Senior High School
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