TYLER RICHMOND

TNT Consulting is a business I started to help other roofing companies grow their revenue by building individualized business growth plans, sharing custom documents and help implement proven strategies. Work closely with each area within the company to help learn more about them and where can be improved.

Areas We Help In -

• CRM and customer satisfaction
• Estimating and template building
• Department/Division building
• Custom brochure, website, marketing and branding
• Employee handbooks, SOP's, sub contractor agreements and more
• Social media content and management
• Networking

Achievements -

• One of our recent clients was able to able to scale an additional $120,000 a month in gross revenue, as well as hire 1 more job site supervisor and a office manager.
• Built a commercial roofing deparment for a client that grossed almost 2MM a year in gross earnings from different type of revenue options
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Create SOP's for the day to day duties for all the sales reps, service technicians, installation crews, inspection forms, and more

• Build out estimating templates on the CRM

• reach out to different manufactures and get certified to be able to offer NDL warranties

• Cold call different property owners and managers to build relationships to possibly work together

• Hold regularly on the job and in house trainings to ensure everyone is properly installing different product

• Oversee each project manager to ensure they are remaining on budget for each project, do proformance reviews, assign to job and assist when needed
• Review Workers Comp and Liability insurance for sub contactor's and our own to ensure we are up to date and covered

• Prepare and submit budget estimates and progress reports by scheduled deadlines
• Interpret/explain plans and contract terms to property owners and staff
• Study job specifications to determine appropriate staffing and material needs
• Inspect and review compliance, make adjustments where necessary
• Prepare contracts and negotiations with clients and subcontractors
• Point of contact for customers, suppliers, and workers
• Use of CRM's such as - CompanyCam, Acculynx, PlanSwift

• Install PV system and respond to corrective maintenance cases

• Train and Mentor team members

• Proactive resolution of equipment and system issues

• Online case log compliance and completion in timely fashion

• Written report to comply with deliverables contracts

• On call customer support availability

• Run jobsite and delegate tasks for each team member for the day

• Oversee jobsites that range from $70,000-$150,000 Promoted twice while employed, my first promotion was when I was about two months in and that was from a level 2 to a service foreman. My second promotion was about 7 months in and I was assigned the New Installation foreman

• Oversight of jobs and staff
• Review project details to specify correct materials and equipment
• Run/Fully operate business promotion and advertisement page
• Create/implement training protocol and performance review standards