Effective problem solving in a variety of situations
Proven track record of adaptability in rapidly changing environments
Experienced Audio Video Technician with many years of developing solutions that exceed customer expectations. Knowledgeable in current and advancing technology. Proven history of meeting challenging deadlines without requiring rework, or unplanned support. Committed to implementing creative, reliable, and innovative solutions.
Overview
4
4
years of professional experience
Work History
Audio/Video Technician
Michael's Audio, Video, & Home Automation
11.2023 - Current
Experienced in troubleshooting and diagnosing existing Control4 systems
Installed dozens of Control4 systems in both new homes and retrofitting existing systems
Installed and programmed 50+ Sonos sound systems
Installed 30+ home security systems of varying brands
Installed and programmed dozens of home network systems of varying brands including Araknis and Starlink
Installed 50+ TV systems on a variety of mounts and of different sizes
Communicating effectively with clients and coworkers
Learning and adapting quickly and frequently to changing work environments and client requests
Experience with the following brands' products and application software: Sonos, Yale, Ring, Google Nest, Sinope, ELK, Hikvision, Control4, Araknis, Eero, Ubiquiti, Starlink
Golf Cart Maintenance & Pro Shop
Pole Creek Golf Club
06.2022 - 10.2023
Driving and operating several types of vehicles.
Quickly and respectfully responding to customers and complex instructions.
Handling large and sudden crowds as effectively as possible with a calm demeanor.
HVAC Apprentice
Granby Heating & Plumbing
02.2023 - 03.2023
Working with power tools for extended periods of time
Performing manual labor in a construction environments
Proven track record of working independently to complete tasks as well as collaborating in a team setting
Rentals Shop
Winter Park Resort
12.2021 - 05.2022
Interact with dozens of different people on a daily basis while maintaining a friendly attitude and demeanor in stressful situations
Quick assessment of people's boots and ski fitting and meeting those requirements quickly.
Physical labor in carrying boots, skis, snowboards, and other various items for extended periods of time throughout the day.
Maintaining concentration and work ethic during long work days and hours.
Changing tasks quickly and readily when needed.
Performing additional duties as needed including but not limited to: reorganization of merchandise, cleaning of the work area, and both setup and teardown of the work area in the morning and evening respectively.
Education
Associate of Science -
CSU Global Campus
Fort Collins, CO
09.2025
Associate Installer and Automation Programmer Certifications -
SnapOne Control4 Training
Lehi, UT
10.2024
High School Diploma -
University of Nebraska - Lincoln
Lincoln, NE
01.2021
High School Diploma -
Neuqua Valley High School
Naperville, IL
01.2017
Skills
Audio/visual installation
Customer service
Technical troubleshooting
Equipment maintenance
Effective communication
Team collaboration
Adaptable problem solving
Equipment testing
Tool management
Remote support
Excellent reasoning skills
Network configuration
Hardware & software selection
Reliable and consistent
Timeline
Audio/Video Technician
Michael's Audio, Video, & Home Automation
11.2023 - Current
HVAC Apprentice
Granby Heating & Plumbing
02.2023 - 03.2023
Golf Cart Maintenance & Pro Shop
Pole Creek Golf Club
06.2022 - 10.2023
Rentals Shop
Winter Park Resort
12.2021 - 05.2022
Associate of Science -
CSU Global Campus
Associate Installer and Automation Programmer Certifications -
Technicien de maintenance at AVENIR Audio Video Electronique Numérique Ingénierie RéseauxTechnicien de maintenance at AVENIR Audio Video Electronique Numérique Ingénierie Réseaux