Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Rode

Fuquay-Varina,NC

Summary

Dynamic and results-driven professional with extensive experience at Harris Teeter, excelling in cash handling and customer service. Proven ability to enhance customer loyalty through effective problem-solving and maintaining safety standards. Recognized for building trustful relationships and creating engaging merchandise displays, driving sales and fostering a positive work environment.


Enthusiastic Gas Station Attendant with 4 years of experience in service. Dedicated to comprehensively enhancing customer experiences through helpfulness and maintaining a clean workspace. Successful at restocking quickly and assisting customers.

Overview

6
6
years of professional experience

Work History

Lead Fuel Clerk

Harris Teeter
06.2024 - Current
  • Make the schedule for my team, accounting for everyone's different availabilities
  • Work with the Customer Service Manager to fix any discrepancies in money and/or any hiring issues
  • Work with my team to have a great work environment
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Facilitated sales of services and goods.
  • Maintained clean and orderly work station.
  • Built trustful relationships with customers to encourage return visits.
  • Maintained inventory of all saleable items.
  • Pumped gas for guests and took payments.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Created attractive merchandise displays to entice customers to make purchases.
  • Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
  • Inspected fuel pumps and fuel tanks for proper operations and safety.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card, and check transactions to complete customer purchases.

Entry Level Automotive Technician

Just Tires
04.2024 - 05.2024
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Cleaned the shop when there was down time

Fuel Clerk

Harris Teeter
06.2021 - 04.2024
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Facilitated sales of services and goods.
  • Maintained clean and orderly work station.
  • Built trustful relationships with customers to encourage return visits.
  • Maintained inventory of all saleable items.
  • Pumped gas for guests and took payments.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Created attractive merchandise displays to entice customers to make purchases.
  • Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
  • Inspected fuel pumps and fuel tanks for proper operations and safety.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card, and check transactions to complete customer purchases.

Cashier

Harris Teeter
03.2020 - 04.2024
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.

Team Member

Sweet Creations Frozen Yogurt
07.2019 - 09.2019
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Clean and refill toppings bar when needed
  • Would help customers with machines if they needed help
  • Refilled machines with yogurt substance when they needed to be refilled

Education

High School Diploma -

Triangle Math And Science Academy
Cary, NC
05-2021

Skills

  • Loss prevention strategies
  • Maintaining safety standards
  • Cash handling expertise
  • Point of sale operation
  • Fuel handling safety
  • Cleaning and sanitation
  • Payment processing
  • Basic math
  • Fuel safety
  • ID verification
  • Punctual and reliable
  • Cash handling
  • Driving customer satisfaction
  • Hospitality and accommodation
  • Opening and closing procedures
  • Customer service and assistance
  • Problem-solving
  • Fuel pumping
  • Sales assistance
  • Propane sales
  • Friendly and outgoing
  • Flexible schedule
  • Security monitoring
  • Teamwork and collaboration
  • Lottery ticket sales
  • Customer service
  • Maintaining clean premises
  • Stocking shelves
  • Operating cash register
  • Basic housekeeping

Timeline

Lead Fuel Clerk

Harris Teeter
06.2024 - Current

Entry Level Automotive Technician

Just Tires
04.2024 - 05.2024

Fuel Clerk

Harris Teeter
06.2021 - 04.2024

Cashier

Harris Teeter
03.2020 - 04.2024

Team Member

Sweet Creations Frozen Yogurt
07.2019 - 09.2019

High School Diploma -

Triangle Math And Science Academy

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