Hardworking and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to customer happiness.
Overview
11
11
years of professional experience
Work History
Lead Barista
Coldspring Coffee
03.2022 - 12.2024
Maintained accurate inventory counts to meet customer demands and sustain operations.
Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
Created an inviting atmosphere within the coffee shop by consistently upholding cleanliness standards throughout the establishment.
Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
Streamlined workflow for barista team members by implementing effective task delegation.
Co-Teacher
Children's Corner Learning Center
06.2018 - 03.2020
Supported students' academic progress by providing one-on-one attention to help guide learning and comprehension
Led small groups in planned activities, projects, and reading lessons
Supervised children to maintain classroom safety and order during short teacher absences
Collaborated with lead teacher to identify and address students' behavioral issues
Created and maintained, in coordination with lead teacher, child-centered educational environments
Developed positive relationship with each child through observation and learning experience and enhanced student development and growth
Teacher's Assistant
Hendrick Hudson School District
09.2013 - 03.2018
Helped teachers implement curricula activities and encouraged children's participation
Prepared classroom and organized instructional materials based on teacher needs
Maintained student records with attendance, participation, and assignment documentation in [System]
Prepared classrooms, set up technology, and maintained electronic files
Cleaned classrooms to maintain health and sanitation standards
Deli Clerk
Bagels on Hudson
03.2015 - 05.2017
Used POS systems to process over-the-counter transactions, handling cash and credit card payments
Accepted phone orders and prepared foods for delivery
Greeted customers, took orders, recommended new products, and provided efficient service
Helped customers select products based on tastes and preferences
Maintained knowledge of current sales and promotions, return and exchange policies, and security practices
Education
High School Diploma - Communications
Hendrick Hudson High School
Montrose, NY
06.2013
Skills
Creative thinking
Organization
Problem-solving
Verbal communication
Task prioritization
Planning
Timeline
Lead Barista
Coldspring Coffee
03.2022 - 12.2024
Co-Teacher
Children's Corner Learning Center
06.2018 - 03.2020
Deli Clerk
Bagels on Hudson
03.2015 - 05.2017
Teacher's Assistant
Hendrick Hudson School District
09.2013 - 03.2018
High School Diploma - Communications
Hendrick Hudson High School
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