Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Tyler Roettger

Tolland,CT

Summary

Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.

Overview

7
7
years of professional experience

Work History

Restaurant Waiter

Elmo's dockside
Vernon, CT
07.2023 - Current
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Responded to ad hoc cleaning duties at end of shift.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

Voluntary Assistant

Team Hoytt
Southbridge, MA
07.2018 - Current
  • Collaborated with team members on projects related to improving the overall quality of service provided.
  • Raised funds by organizing multiple events and diligently managed details to meet deadlines.
  • Identified areas of improvement within the organization's processes and procedures.
  • Encouraged customer loyalty through personalized service experiences.
  • Greeted visitors to welcome, provide directions and offer general information.

Education

High School Diploma -

Tolland High School
Tolland, CT, 06084
06-2024

Some College (No Degree) - Cyber Security,Networking

Central Connecticut State University
New Britain, CT

Skills

  • Attention to detail
  • Critical thinking
  • Customer service
  • Conflict management
  • Order taking
  • Basic math
  • Price memorization
  • Data analysis
  • Technical support

Accomplishments

  • Scholarly athlete HighSchool
  • Honor's In Highschool
  • Dean's List student

Affiliations

  • Gaming
  • Communication
  • Computer Hardware
  • Computer software
  • Sports

References

References available upon request.

Timeline

Restaurant Waiter

Elmo's dockside
07.2023 - Current

Voluntary Assistant

Team Hoytt
07.2018 - Current

High School Diploma -

Tolland High School

Some College (No Degree) - Cyber Security,Networking

Central Connecticut State University

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