Tyler Rogers
Brunswick,OH
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
7
7
years of professional experience
Work History
Bar Worker
Christies Cabernet
Cleveland, OH
04.2022 - Current
- Handled complaints and disputes from customers to promote customer satisfaction.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
- Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
Sales Associate
Victra Verizon Wireless
Brunswick, OH
08.2021 - Current
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Developed trusting relationships with customers by making personal connections.
- Maintained up-to-date knowledge of store merchandise and policies.
Manager
Bibibop Asian Grill
Strongsville, OH
03.2019 - 08.2021
- Created Schedules for employees, months in advanced.
- Worked in stressful, fast paced situations.
- Managed crew deployment systems for shifts.
- Monitored staff performance and addressed issues.
- Provided leadership during times of organizational change or crisis situations.
Shift Leader Manager
Scene 75
Brunswick, OH
01.2017 - 03.2019
- Reviewed inventory levels at the start of each shift and placed orders as needed.
- Resolved conflicts between employees or customers in an efficient manner.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Enforced company policies, answered coworkers' questions and trained new personnel.
Education
High School Diploma -
Brunswick High School
Brunswick, OH05-2020
Skills
- Salesmanship
- Suggestive Selling
- New Hire Training
- Professional Appearance
- Sales Expertise
Timeline
Bar Worker
Christies Cabernet
04.2022 - Current
Sales Associate
Victra Verizon Wireless
08.2021 - Current
Manager
Bibibop Asian Grill
03.2019 - 08.2021
Shift Leader Manager
Scene 75
01.2017 - 03.2019
High School Diploma -
Brunswick High School
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