Tyler Rosenfield
Seminole,FL
Summary
Seasoned Operations Manager and talented leader with [Number] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
5
5
years of professional experience
Work History
Healthcare Operations Manager
RealWave Neuropathy Treatment Centers
04.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Mitigated business risks by working closely with staff members and assessing performance.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Operational oversight of 11 centers in 3 states.
Radio Operations Non-Commissioned Officer
United States Marine Corps - Reserve
05.2018 - Current
- Completed inspections, followed maintenance schedules and completed repairs.
- Oversaw team of [Number] personnel, delivered training and maintained deployability of communications packages.
- Managed and optimized contact with other locations and personnel conducting field operations to facilitate open and clear communication.
- Followed schedules and procedures for changing frequencies and cryptographic codes.
- Maintained accurate documentation of messages transmitted and received.
- Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
Medical Office Coordinator
HCA Healthcare Inc.
11.2020 - 04.2022
- Addressed complaints made by patients and staff by escalating issues to supervision for further investigation.
- Updated and maintained schedules for patients as well as managed client correspondence.
- Processed pre-admissions, new case information and referrals in [Software] database.
- Coordinated patient care changes and relayed updated plans to various staff members assigned to patients.
- Oversaw office records and maintained strict document control.
- Trained all new employees on records management system.
- Devised appointment guidelines and schedules for [Number] treatment appointments each day.
- Supported billing staff by making corrections to invoices and insurance submissions.
Education
Master of Science - Healthcare Administration
Pima Medical Institute
Tucson, AZ08.2024
Bachelor of Science - Healthcare Administration
Pima Medical Institute
Tucson, AZ08.2022
Skills
- Quantifiable Revenue Increases
- Project Planning
- Planning and Implementation
- Complex Problems Analysis
- Budget Development and Management
- Process Improvement Strategies
- Financial and Cash Flow Analyses
- Regulatory Compliance
- Business Strategy Development
- Quality Assurance and Control
- Staff Management
- Operations Oversight
Timeline
Healthcare Operations Manager
RealWave Neuropathy Treatment Centers
04.2022 - Current
Medical Office Coordinator
HCA Healthcare Inc.
11.2020 - 04.2022
Radio Operations Non-Commissioned Officer
United States Marine Corps - Reserve
05.2018 - Current
Master of Science - Healthcare Administration
Pima Medical Institute
Bachelor of Science - Healthcare Administration
Pima Medical Institute
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