An eager individual with developed knowledge in leadership roles. Skilled in problem-solving and critical thinking in fast pace settings. Adaptable and driven with a strong work ethic and ability to thrive in team-based or individually motivated settings. Authorized to work in the US for any employer.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Aquatics Specialist
Petco
Cheyenne, WY
10.2023 - Current
Maintaining the cleanliness of multiple aquariums and terrariums.
Ensuring the well-being the aquatic life, reptiles, birds, and small animals.
Water testing aquarium sumps and ensuring the correct water quality.
Teaching customers about proper care for each animal sold.
Provided accurate information about products, prices, and services.
Restocked shelves as needed to ensure sufficient inventory levels.
Security Officer
Cheyenne Regional Medical Center - West Campus
Cheyenne, WY
08.2022 - 06.2023
Secured personnel and premises by inspecting buildings and patrolling property.
Documented security-related situations and submitted in-depth reports to superiors.
Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Searched individuals and baggage for weapons and other prohibited items.
Addressed problems quickly and reported clear information while working under minimal supervision.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Responded to alarms and conducted investigations as required.
Maintained accurate logs of all security-related activities.
Assisted medical staff with verbally and physically aggressive patients
Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
Sales Associate
Riddles Jewelry
Cheyenne, WY
11.2021 - 08.2022
Assisted customers with product selection, sizing and styling.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Polished and cleaned gold, diamonds, and gemstones.
Handled large-sum cash transactions.
Collected payments and provided accurate change.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Sales Associate
Jax Outdoor Gear
Cheyenne, WY
04.2020 - 11.2021
Sold various products by explaining unique features and educating customers on proper application.
Answered incoming telephone calls to provide store, products and services information.
Acted as initial contact in addressing customer concerns.
Built trusting relationships with customers by making personal connections.
Worked with fellow sales team members to achieve group targets.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold Firearms and maintained department logs.
Sold Hunting and fishing licenses.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Upsold additional items based on customer interests and needs.
Military Police
U.S. Air Force Active Duty
Cheyenne, WY
12.2016 - 08.2020
Patrolled federal installations to preserve law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen requests for assistance and provide public safety 2
Responded to emergency situations requiring law enforcement intervention; monitored and enforced traffic laws and ordinances, and issued warnings and citations for traffic violations
Completed regular patrols of assigned areas within operations areas.
Led diverse training simulations to prepare teams for combat and emergency situations.
Cleaned prisoner holding areas to prevent spread of disease or infection
Searched building and grounds, living quarters and work areas for contraband
Created and maintained arrest files on all inmates processed through confinement
Detected potential threats and quickly defused conflicts
Supervised inmates during day-to-day activities
Promoted safety, order, and functionality of confinement facility
Promoted rehabilitation of offenders and maintained relations with lawyers
Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment
Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict
Remained composed and poised in physically demanding, high-stress situations and taught others how to remain same level-headed approach
Implemented and deployed conventional and unconventional warfare techniques to achieve objectives in field operations
Leveraged polished written and verbal communication skills to provide senior leaders with information needed to make strategic tactical decisions
Inspected vehicles and equipment used by the response team prior to each operation.
Education
High School Diploma -
Northeast Metro Tech.
Wakefield, MA
06.2015
Psychology
Southern New Hampshire University
Hooksett, NH
Psychology
University of Wyoming
Laramie, WY
Skills
Excellent communication skills
Written and oral communication skills
Customer- and service-oriented
Arrest techniques
Advanced lethal weapons training
Defensive driving training
Law enforcement background
Technical report writing
Problem-solving aptitude
Analytical Thinking
Accomplishments
Obtained Air Force Achievement medal.
Certification
Applied Suicide Intervention Skills Training
Mental Health First Aider
Counseling on Access to Lethal Means
Crisis Prevention & Intervention training - Advanced