Tyler Russell
Babylon
Summary
Dedicated employee with a strong background in customer interactions and service environments. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving positive results through efficient and empathetic service. Known for reliability and a proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
Work History
Internship Student
Compass Physical Therapy
05.2025 - Current
- Contributed to the development of process improvement strategies that enhanced overall productivity.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Engaged in regular feedback sessions, fostering a culture of continuous improvement among peers.
- Assessed patient progress and adjusted therapy techniques to optimize rehabilitation outcomes.
Restaurant Busser
The Pizzeria
04.2024 - Current
- Assisted servers by clearing and resetting tables efficiently before new guests arrived.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Supported kitchen staff by delivering dishes and refilling supplies promptly.
- Learned food safety standards to ensure compliance during service operations.
Customer Service Representative
Hirsch Fuels, Inc
11.2020 - Current
- Processed transactions efficiently using point-of-sale systems, ensuring accurate billing. Heavy phone volume.
- Collaborated with team members to meet daily goals while providing customer service.
- Assisted customers with scheduling service appointments and oil deliveries.
- Maintained database with updated customer information.
Life Guard
Long Island Yacht Club
04.2022 - 09.2022
- Monitored pool area to ensure safety compliance and prevent accidents.
- Responded promptly to emergency situations, administering first aid and CPR as needed.
- Educated patrons on pool rules and regulations to promote a safe environment.
- Conducted regular equipment checks to maintain operational readiness and safety standards.
Swim Instructor and Life Guard
Babylon Village Pool
05.2021 - 09.2021
- Instructed swim lessons for diverse age groups, focusing on safety and technique improvement.
- Developed individualized training plans to enhance students' swimming skills and confidence.
- Monitored student progress, providing constructive feedback to support skill advancement.
- Implemented safety protocols during lessons, ensuring a secure learning environment for all participants.
- Monitored pool area to ensure safety compliance and prevent accidents.
- Responded promptly to emergency situations, administering first aid and CPR as needed.
Education
High School Diploma - Biology
Fairfield University
Fairfield, CT05-2028
High School Diploma -
West Babylon Senior High School
West Babylon, NY06-2024
Skills
- Customer service
- Complaint handling
- Excellent teamwork
- Strong communicator
- Leadership qualities
- Patience and empathy
- Creative thinking
- CPR and AED training
- Strong work ethic
- Guest engagement
- Professional attitude
- Data entry
Timeline
Internship Student
Compass Physical Therapy
05.2025 - Current
Restaurant Busser
The Pizzeria
04.2024 - Current
Life Guard
Long Island Yacht Club
04.2022 - 09.2022
Swim Instructor and Life Guard
Babylon Village Pool
05.2021 - 09.2021
Customer Service Representative
Hirsch Fuels, Inc
11.2020 - Current
High School Diploma - Biology
Fairfield University
High School Diploma -
West Babylon Senior High School
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