Tyler Schrader

• Achieved significant cost savings by strategically optimizing Salesforce licensing, resulting in a $200k+ reduction in fees per year.
• Established a CI/CD pipeline for managing the Salesforce codebase, tracking changes, creating an audit history, and ensuring redundancy for all org metadata.
• Authored an integration framework to simplify Salesforce's connection to external services through a front-end managed interface.
• Successfully advocated for and facilitated the migration of the Salesforce org from Classic to Lightning, to capitalize on new features and to create a more sustainable and scalable architecture.

• Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve issues.
• Recommended strategies to maximize performance and lifespan of solution involved in Salesforce implementations.
• Reviewed project requirements to identify customer expectations and resources needed to meet goals.
• Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.

Lead systems integrations and served as conduit between client resources, project managers, third-party consultants, and internal resources. Administered and executed robust engagement roadmaps spanning kickoff through delivery to ensure outstanding client outcomes.

• Generated exceptional user experiences through meticulous examination of use-cases and requirements to tailor streamlined and intuitive business processes to client’s needs.
• Drove innovation by partnering with development resources to identify, produce, and pilot impactful enhancements that maximize value to client operations and increase retention.
• Refined internal operational procedures to reduce process waste, improve visibility across functions, and consolidate channels of communication.

Directed efforts for a team of eight to establish connectivity and financial message exchange between Treasury Management Software and client banking partner platforms. Translated high-level requirements from clients into technical blueprints to produce workstation configuration plans and project timelines.

• Provided strategic leadership for functional initiatives, sprint planning, and internal process-enhancement.
• Supplied subject matter expertise to team members, cross-functional partners, and clients.
• Conceived, produced, and piloted software-based solution to standardize bank implementation process flows and provide drillable reporting for project status oversight.

• Consolidated technical specifications, user-guides and system documentation into a central Wiki knowledge base.
• Authored project tracking tools for distribution among clients and banking partners for weekly consumption.
• Coordinated key banking and client partners across multiple geographic locations to fully implement three solutions
  within the first four months of joining the organization.
• Led a number of successful Agile SDLC activities from scoping through deployment for funds transfer-specific system enhancements.

Entrusted with business-critical projects including Operations Governance Infrastructure Migration and Test and Control Implementation Roadmap. Lead and collaborated with cross-functional employees to conceptualize, develop, present, test, and implement optimized processes.

• Created a fully functional proof of concept in Salesforce to gain senior leadership sponsorship, prior to proprietary infrastructure migration.
• Identified critical system requirements to replicate proprietary environment in Salesforce and retain all legacy data & metadata.
• Introduced plan to integrate risk matrix into testing environment to improve the efficacy of process gap and failure remediation.
• Improved risk evaluation stratification through effective application of coefficients to subjective elements.

Significantly improved operational efficiency in documentation, testing, and governance segments by delivering effective projects in a timely manner. Centralized oversight of workflow and performance across all business locations through integrated technological solutions.

• Built automated Excel VBA solution to replace unreliable transactional risk evaluation process.
• Utilized Visio to eliminate process gaps, employ improved controls, and provide graphical representation of SOPs.
• Implemented QA improvements yielding a 30% increase in testing automation.
• Decreased documentation cycle time by a factor of five by creating a dashboard interface for comprehensive overview of the workflow using real-time analytics.
• Delivered full remediation of regulatory audit finding within four months of identification.