Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Tyler Schumm

Douglas,NE

Summary

Dynamic leader with a proven track record at Home Depot, enhancing store performance through visual merchandising and strategic planning. Excelled in staff development and inventory management, boosting sales and customer satisfaction. Skilled in teamwork and effective communication, consistently achieving goals with professionalism and adaptability.

Overview

18
18
years of professional experience

Work History

Merchandising Assistant Store Manager

Home Depot
01.2021 - Current
  • Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction.
  • Provided ongoing coaching to team members, empowering them to excel in their roles while driving overall store performance.
  • Managed a team of associates, ensuring proper training, scheduling, and adherence to company policies.
  • Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Assisted in the recruitment, hiring, and onboarding of new team members, fostering a productive work environment.
  • Maintained a clean and organized store environment by enforcing strict standards for cleanliness and organization.
  • Increased sales by strategically placing merchandise and creating visually appealing displays.
  • Contributed to the achievement of sales targets by effectively managing merchandise replenishment and stock levels.
  • Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
  • Implemented loss prevention measures to minimize shrinkage and protect store assets.
  • Reduced out-of-stock instances with diligent monitoring of inventory levels and timely reordering of products.
  • Evaluated competitor offerings to inform strategic decisions regarding pricing, promotions, and product assortment.
  • Enhanced customer experience by regularly updating in-store promotional materials and signage.
  • Promoted a positive workplace culture through consistent communication, feedback, and recognition of employee achievements.
  • Collaborated with store management to develop effective merchandising strategies, optimizing product placement and sales performance.

Merchandising Execution Team Supervisor

Home Depot
08.2016 - 01.2021
  • Delegated responsibilities for optimal workflow and team productivity.
  • Conducted workshops to promote best practices and team engagement.
  • Trained new team members to improve overall performance and cohesion.
  • Conducted regular check-ins to assess progress and provide feedback.
  • Facilitated discussions to address grievances and improve team morale.
  • Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
  • Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
  • Evaluated team member performance regularly, providing guidance for professional growth and development.
  • Managed performance reviews for 10 employees, analyzing individual employee achievements and overall trends in workforce execution metrics.
  • Enhanced team productivity by implementing efficient workflow processes and monitoring daily progress.
  • Managed a diverse group of employees to ensure timely completion of projects while maintaining high-quality standards.
  • Communicated policy updates and company information through team meetings, huddles and one-on-one development sessions.
  • Developed a cohesive team environment through regular communication, collaboration, and constructive feedback.
  • Promoted a culture of continuous improvement by encouraging innovation and problem-solving among team members.
  • Reduced employee turnover rate by fostering a supportive and positive work atmosphere.
  • Mentored new hires in company policies, procedures, and expectations to facilitate their smooth integration into the team.
  • Provided ongoing coaching to enhance individual performance levels while fostering teamwork among employees.
  • Led weekly meetings with staff to discuss progress updates, address concerns, and maintain open lines of communication.
  • Maintained understanding of overall business goals, tailoring new hires and continuing training towards reaching prescribed targets.
  • Managed staff hiring, training and supervision.
  • Supervised ongoing daily production phases.
  • Coordinated project workflows for departments.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Coordinated merchandising, promoted new products and increased brand awareness.

Flooring Department Supervisor

Home Depot
06.2015 - 08.2016
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Managed team of 5 employees, delegated tasks and held each employee accountable for completing assignments.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Handled cash register, returns, and refunds.
  • Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
  • Maintained clean, organized workspaces for optimal functionality and employee safety.
  • Boosted sales revenue by developing targeted promotions based on market trends and consumer preferences.
  • Built relationships with current customers to maintain goodwill and gain additional business.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Marked-down clearance items and relocated merchandise to proper store areas.

Freight Team Supervisor

Home Depot
06.2011 - 06.2015
  • Collaborated with other supervisors to develop best practices for overall efficiency improvements within the company''s logistics operations.
  • Spearheaded initiatives aimed at reducing waste within the warehouse facility, promoting sustainability goals amongst the team members.
  • Implemented effective communication channels between departments to ensure smooth workflow across all areas of the operation.
  • Fostered an inclusive workplace environment that encouraged open communication and collaboration among team members, ultimately enhancing teamwork and cohesion.
  • Proactively identified potential bottlenecks in operational processes, implementing corrective measures to mitigate disruptions and maintain business continuity.
  • Facilitated regular team meetings to discuss progress updates, address concerns or challenges, and track goal achievements collectively as a group.
  • Enhanced warehouse efficiency by implementing streamlined processes for freight organization and distribution.
  • Maintained a safe work environment by enforcing strict safety guidelines and conducting regular equipment inspections.
  • Developed strong working relationships with team members, fostering a positive work culture focused on collaboration and respect.
  • Delegated tasks effectively among team members based on individual strengths while ensuring balanced workload distribution.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Assigned tasks to team members to complete within designated time frames.
  • Resolved conflicts between team members and addressed complaints or grievances.

Receiving Associate

Home Depot
04.2008 - 06.2011
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
  • Facilitated smooth transitions between shifts with clear communication regarding completed tasks, outstanding responsibilities, or notable issues within the receiving department.
  • Boosted overall warehouse productivity by collaborating with team members on various tasks such as unloading trucks, sorting products, and updating inventory systems.
  • Assisted in maintaining a safe work environment by participating in routine inspections or audits within the receiving area to identify potential hazards or areas of concern.
  • Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
  • Supported company compliance efforts by adhering to relevant regulations, guidelines, or best practices in all aspects of the receiving process.
  • Enhanced warehouse efficiency by accurately processing incoming shipments and promptly updating inventory records.
  • Contributed to a positive work culture within the receiving department by actively participating in team meetings, training sessions, or other group activities.
  • Bolstered overall warehouse performance by routinely cross-training in other departments to develop a comprehensive understanding of company operations and support colleagues as needed.
  • Increased accuracy in inventory management with meticulous record-keeping of received products, quantities, and associated documentation.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.

Cashier

Home Depot
04.2007 - 04.2008
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.

Education

High School Diploma -

Ogallala High School
Ogallala NE
05-2006

Skills

  • Visual merchandising expertise
  • Staff training and development
  • Safety monitoring
  • Workflow management
  • Merchandise planning
  • Loss prevention strategies
  • Product merchandising
  • Promotional planning
  • Store leadership
  • Stock control
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Task prioritization
  • Self motivation
  • Product knowledge
  • Coaching and mentoring
  • Goal setting
  • Professionalism
  • Basic mathematics
  • Strategic planning
  • MS office
  • Inventory control
  • Time management abilities
  • Inventory management
  • Adaptability
  • Performance metrics

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Merchandising Assistant Store Manager

Home Depot
01.2021 - Current

Merchandising Execution Team Supervisor

Home Depot
08.2016 - 01.2021

Flooring Department Supervisor

Home Depot
06.2015 - 08.2016

Freight Team Supervisor

Home Depot
06.2011 - 06.2015

Receiving Associate

Home Depot
04.2008 - 06.2011

Cashier

Home Depot
04.2007 - 04.2008

High School Diploma -

Ogallala High School
Tyler Schumm