Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Seratt

Lansing,MI

Summary

Business-minded analyst with 3+ years of experience supporting electronic enrollment operations at Delta Dental, specializing in business process improvement, workflow automation, and data analysis. Experienced with Power Automate, Power BI, Dataverse, Advanced Excel, and developing SQL skills to build scalable reporting and automation solutions. Holds a Bachelor of Business Administration in Finance, providing a strong foundation in business operations, financial analysis, and decision-making. Passionate about leveraging technology to solve business problems and improve organizational efficiency.

Overview

3
3
years of professional experience

Work History

Electronic Enrollment Analyst

Delta Dental Of Michigan
Okemos, MI
08.2023 - Current
  • Analyzed electronic enrollment data to resolve discrepancies between internal systems and external client submissions, ensuring data accuracy and integrity.
  • Design and implement automated workflows using Microsoft Power Automate, reducing manual effort and improving processing efficiency.
  • Collaborate with business stakeholders to identify process improvements and translate operational needs into automated solutions.
  • Built an automated intake solution using Microsoft Forms, Excel, and Outlook that routes requests to the appropriate analyst while maintaining a centralized tracking system.
  • Supported migration of operational data from Excel to Dataverse, enhancing data quality and scalability for improved reporting capabilities.
  • Collaborated with business stakeholders to identify process improvements and translated operational needs into automated solutions, streamlining workflows.
  • Maintain complex Excel workbooks utilizing advanced formulas, pivot tables, and structured data management.
  • Document workflows and business processes to support continuous improvement initiatives.

Education

BBA - Finance

Western Michigan University
Kalamazoo, MI
05-2023

Skills

  • Power BI
  • Power Automate
  • Dataverse
  • SQL
  • Data analysis
  • Excel

Timeline

Electronic Enrollment Analyst

Delta Dental Of Michigan
08.2023 - Current

BBA - Finance

Western Michigan University

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