Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Shaw

Richmond Hill,GA

Summary

Dynamic Front of House Team Member at Cottonham Tavern & Market, recognized for enhancing customer satisfaction through exceptional service and effective complaint resolution. Demonstrated expertise in cash handling and team collaboration, contributing to increased repeat business and a welcoming atmosphere for guests. Committed to maintaining cleanliness and training new staff for excellence.

Personable and positive, with natural ability to create welcoming environment and connect with guests. Possesses solid understanding of customer service principles and effective communication skills. Aiming to enhance guest experiences and contribute to smooth and efficient service operation.

Overview

2
2
years of professional experience

Work History

Front of House Team Member

Cottonham Tavern & Market
08.2023 - Current
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
  • Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
  • Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Theatre

Savannah Arts Academy
Savannah
05-2026

Skills

  • Greeting guests
  • Order taking
  • Cleanliness
  • Customer assistance/service
  • Cash handling and management
  • Team collaboration

Timeline

Front of House Team Member

Cottonham Tavern & Market
08.2023 - Current

Theatre

Savannah Arts Academy
Tyler Shaw