Dynamic Front of House Team Member at Cottonham Tavern & Market, recognized for enhancing customer satisfaction through exceptional service and effective complaint resolution. Demonstrated expertise in cash handling and team collaboration, contributing to increased repeat business and a welcoming atmosphere for guests. Committed to maintaining cleanliness and training new staff for excellence.
Personable and positive, with natural ability to create welcoming environment and connect with guests. Possesses solid understanding of customer service principles and effective communication skills. Aiming to enhance guest experiences and contribute to smooth and efficient service operation.