Tyler Shelton
Garden City ,MI
Summary
Dynamic Lawn Care Crew Leader at Jaycru Outdoor, recognized for enhancing team morale and maximizing efficiency through strategic planning. Proven expertise in effective communication and equipment operation, mentoring junior staff to consistently exceed client expectations. Achieved significant improvements in customer satisfaction by resolving inquiries professionally and streamlining maintenance processes. Looking to explore new opportunities and expand my skill set.
Overview
8
8
years of professional experience
Work History
Lawn Care Crew Leader
Jaycru Outdoor
07.2021 - 04.2024
- Improved team morale with open communication, fostering a positive work environment.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Resolved customer inquiries professionally, ensuring complete satisfaction with the provided solutions.
- Maximized efficiency by implementing strategic route planning for multiple job sites per day.
- Streamlined maintenance processes by organizing equipment storage and upkeep.
- Mentored junior crew members, cultivating a skilled workforce to meet client expectations consistently.
Automotive Maintenance Technician
Gene Butman Ford
Ypsilanti, MI
04.2020 - 05.2021
- Enhanced customer satisfaction through timely completion of repair work and maintaining clear communication.
- Assisted customers in understanding the importance of regular maintenance, promoting return visits and building trust in the business''s expertise.
- Implemented preventative maintenance plans tailored to each client''s unique needs, reducing breakdowns and costly repairs over time.
- Maintained a safe work environment by adhering to industry safety standards and implementing best practices.
- Improved vehicle reliability by performing thorough maintenance checks and addressing issues promptly.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
Grounds Keeper
Maple Grove Cemetery
Westland, MI
05.2016 - 02.2019
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Installed stonework according to landscape design plan and client specifications.
- Cut trees and shrubs to shape and maintain landscape.
- Removed debris and waste from outdoor areas.
- Streamlined groundskeeping processes, introducing efficient tool and equipment management.
Education
General Studies
Edmentum
Online 05.2019
Skills
- Effective communication
- Scheduling and planning
- Delegation and supervision
- Goal setting and achievement
- Weather condition preparedness
- Equipment operation proficiency
- Safe work practices
Timeline
Lawn Care Crew Leader
Jaycru Outdoor
07.2021 - 04.2024
Automotive Maintenance Technician
Gene Butman Ford
04.2020 - 05.2021
Grounds Keeper
Maple Grove Cemetery
05.2016 - 02.2019
General Studies
Edmentum