Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Work Preference
recreational
Timeline

TYLER SHIPP

GILBERT,AZ
Don't let the fear of losing be greater than the excitement of winning.
Robert Kiyosaki

Summary

Dynamic bartender/server with extensive experience and excelling in mixology and outstanding customer service looking to make change into sales field position. Working in this field for over twenty years and serving over 10,000 customers has developed a unique skill of communicating with people face to face. Competitor by nature with a deep desire to excel. Proven track record of upselling menu items, significantly boosting sales. Highly reliable and skilled in managing cash transactions while fostering strong customer relationships. Committed to maintaining a positive, upbeat attitude and creating memorable dining experiences.

Overview

28
28
years of professional experience

Work History

Bartender/server

Pizzacata
08.2025 - Current
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Assisted with inventorying beverage stock and bar supplies.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Completed requisitions to maintain required stock par levels.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Increased sales significantly by upselling higher-end products to customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Checked guests' identification before serving alcoholic beverages.
  • Inspected dishes and utensils for cleanliness.

Bartender/server

Seafood Market Restaurant
02.2017 - 07.2025
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Assisted with inventorying beverage stock and bar supplies.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Completed requisitions to maintain required stock par levels.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Increased sales significantly by upselling higher-end products to customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Checked guests' identification before serving alcoholic beverages.
  • Inspected dishes and utensils for cleanliness.

Warehouse Specialist

At Home Store
09.2016 - 08.2024
  • Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
  • Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
  • Loaded and unloaded items from and to shipping containers and vessels.
  • Helped keep inventory accurate by overseeing daily cycle counts.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Checked packages and merchandise for damage and notified vendors.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Used forklifts and pallet jacks to relocate products.
  • Operated equipment while observing standard safety procedures.
  • Helped train new employees in safe practices and warehouse procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Assisted in receiving, stocking and distribution of merchandise.

Bartender/Server

Seafood Market
02.2001 - 08.2015
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Assisted with inventorying beverage stock and bar supplies.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Completed requisitions to maintain required stock par levels.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Increased sales significantly by upselling higher-end products to customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Checked guests' identification before serving alcoholic beverages.
  • Inspected dishes and utensils for cleanliness.

Sales Representative

MicroAge/Pinacor
03.1997 - 08.2000
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Built relationships with customers and community to promote long term business growth.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Met existing customers to review current services and expand sales opportunities.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Presented professional image consistent with company's brand values.
  • Maintained current knowledge of evolving changes in marketplace.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Informed customers of promotions to increase sales productivity and volume.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Achieved or exceeded company-defined sales quotas.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Attended monthly sales meetings and quarterly sales trainings.

Education

Communications

Northern Arizona University, Flagstaff, AZ

History

Northern Arizona University, Flagstaff, AZ

Skills

  • Mixology

  • Outstanding customer service

  • Hospitality and accommodation

  • Handling difficult customers

  • Highly reliable

  • Engaging personality

  • Order management

  • Cash and credit transactions

  • Customer service

  • Payment processing

  • Suggestive selling

  • Point of sale systems

  • Clear and effective communication

  • Recipe and menu memorization

  • Salesmanship

  • Outgoing personality

  • Courteous

  • Sales expertise

  • Creative mixology

  • Health codes compliance

  • Basic accounting

  • Safe service compliance

Interests

  • Enjoy participating in weight training and aerobic exercise for overall physical and mental well-being
  • Mindfulness Practices
  • Team Sports
  • Gym Workouts
  • I participate in low-impact exercises to strengthen core muscles
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Passionate about balancing physical health with mental and emotional wellness
  • Regularly practice mindfulness and meditation for overall wellness
  • Committed to improving personal fitness both physical and mental through participation in racquetball, golf, cards, chess and reading

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-SiteHybrid

Salary Range

$45000/yr - $100000/yr

Important To Me

Work-life balancePersonal development programsCompany CultureHealthcare benefits401k matchStock Options / Equity / Profit SharingPaid sick leaveCareer advancementTeam Building / Company Retreats

recreational

*Racquetball

*Weightlifting

*Baseball/Softball

*Golf

*Cards

*Chess

Timeline

Bartender/server - Pizzacata
08.2025 - Current
Bartender/server - Seafood Market Restaurant
02.2017 - 07.2025
Warehouse Specialist - At Home Store
09.2016 - 08.2024
Bartender/Server - Seafood Market
02.2001 - 08.2015
Sales Representative - MicroAge/Pinacor
03.1997 - 08.2000
Northern Arizona University - , Communications
Northern Arizona University - , History

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